Avid Storage
Self-storage facility at 5005 Andrews Hwy in Midland, Texas
Google rating
4.9
Ratings counted
785
Are 1 or 2 star
1.8%Unusually few
Google carries other listings under this name in Midland. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2).
The rating breakdown
14 of the 785 ratings in Google’s published star breakdown for Avid Storage are one or two star.
Against other listings in Midland
0.9 percentage points lower than the middle of the 19 listings in Midland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 751 | 95.7% | |
| 4 star | 14 | 1.8% | |
| 3 star | 6 | 0.8% | |
| 2 star | 4 | 0.5% | |
| 1 star | 10 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Avid Storage at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 25%
- Kept in touch1 · 25%
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for Avid Storage. A review can mention more than one thing.
In their own words
I used this storage from November 2023 to January 2026. First it was called Extra Space Storage, then it changed to Avid Storage. The change was very easy and smooth. The service was great. I always could access my storage unit. Paying online was never a problem. The communication was also very good. The staff was always friendly and helpful. They treated me very well. I appreciate everything. I recommend Avid Storage very much. Thank you for everything!
Thannia, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Avid Storage
excellent experience from the time I walked into the door Kathy had a wonderful smile on her face and made me feel very welcomed. She made everything easy and it was a great experience. I would highly recommend Avid Storage to anyone that needs to have a very good pricing happy people and helping people God bless you, Cathy and thank you for help you. Thank you for what you’ve done. God is good
Thank you Lisa for your kind words. Feedback like this goes a long way towards shaping what we do at Avid Storage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, Avid Storage
Received such a wonderful service from Cathy. Was so sweet and helpful. We did come in at 3pm on a Saturday even though they already closed at 2pm, she was still willing to help us:). Would definitely recommend, it's an easy process and has affordable prices.
Hello Wendy. We greatly appreciate your positive rating. Thank you for the review! Sincerely, Avid Storage
Katty, is a wo needful lady. Her customer sevive is equal to none. And her cheerful attitude makes every customer fell at hme
Hello Nigel. We greatly appreciate your positive rating. Thank you for the review! Sincerely, Avid Storage
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff25
- clean units12
- extra space storage3
- ease of dealing3
- fast experience2
- storage unit rental2
- larger unit2
- quick setup2
- online payment2
- affordability2