Kingdom Moving LLC - Midland/Odessa Movers
Google rating
4.9
Ratings counted
922
Are 1 or 2 star
2.0%Unusually few
The rating breakdown
18 of the 922 ratings in Google’s published star breakdown for Kingdom Moving LLC - Midland/Odessa Movers are one or two star.
Against other listings in Midland
About the same as the middle of the 19 listings in Midland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 889 | 96.4% | |
| 4 star | 9 | 1.0% | |
| 3 star | 6 | 0.7% | |
| 2 star | 5 | 0.5% | |
| 1 star | 13 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Kingdom Moving LLC - Midland/Odessa Movers at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Kingdom Moving LLC - Midland/Odessa Movers, counted by matching the words they used.
- Damage to belongings8 · 47%
- Late, delayed or a no-show4 · 24%
- Items missing or never delivered2 · 12%
- Crew conduct2 · 12%
Counted across the 17 one and two star reviews we have read for Kingdom Moving LLC - Midland/Odessa Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I DO NOT recommend this moving company. They showed up late the day of our move. They refused to take our TV and photo frames that were to big for moving boxes, they said taking them was a liability. We were told they would disassemble bed frames, our baby crib and desks then reassemble at our new place. They did not disassemble the crib. The bed frame and desks they did not reassemble at our new place. I asked them to reassemble, the response was 'we don't do that'.
We. Had Sgam come and view route home we had to move all to San Antonio. He gave us a great price so we used them. The guys came and took apiary thh jv e master king bed and the. Chest off drawers with a mirrored, took apart our twelve foot dinning table and the hutch. Many other pieces of furniture that did not have to be dismantled. All the furniture and around 60 boxes of medium to large were all aliased into a 26 ft trucck and were taken to a storage unit in. San Antonio.
I will never this moving again! The guys had a specific time to show up, they showed up almost two hours late! Nope, then took breaks when they had only worked for about thirty minutes after having just arrived. Nope, then had the sheer audacity to ask me for a tip and then boldly text me after the job asking for a tip again! This was one most unprofessional moving companies that I’ve ever experienced. Then expected me to still pay full service for late arrivals and goofing off.
The service was ok. I feel like the moving could've been quicker. I had a time frame of 8:00-10:00 a.m. They had to get a whole other crew because they said their trucks were broken down. Which I feel like that should've been looked at before to make sure they arrived on time. Someone came about 10:15 a.m. and as I looked on my invoice they put the start time at 10:11 a.m. only one guy showed at that time and moving didn't start til 10:30 a.m.
Yeah, sorry about the genetic negative experience but if you give us a call at [phone removed] we would be more than happy to refund for however much longer. It took because customer service and satisfaction is our number one priority. Thanks and have a blessed day.
Leo and Brandon did a wonderful job. They were very helpful and nice to be around during a very stressful time. We enjoyed their company and they did wonderful work! I highly recommend using this company. The quote I received prior to the job was actually higher than the price that I was charged. What a welcome change in today’s world! Change in rating from 5 star to DO NOT USE!!
Thank you for the kind words, Anne! We're so glad Leo and Brandon were able to bring some ease and positivity to a stressful time. It means a lot to us that you enjoyed their company and appreciated their hard work. We're always here when you need us!
I’m not sure what kind of business these people are running! It’s definitely not a reputable moving business to say the least. My husband and I hired these folks to move us from Odessa to Lubbock, the receptionist allotted 8 hrs for the entire move. We were 5 hrs in when we left Odessa. We were told that the furniture would be covered with moving blankets. Little did we know that the moving blankets are NEVER washed or cleaned. The one employee who was the “supervisor “ of the job told me this!
Kingdom movers packed and moved our family from Midland to Houston. First off I want to say how nice the guys were who helped pack. However, I was less than impressed with their style of “packing”. For the amount of money we paid for them to do this, I expected everything to be wrapped and packed respectfully and appropriately. This was not done at all. As I was unpacking our boxes I kept getting angrier and angrier. The guy who “packed” our closets & bathroom literally just threw things in boxes.
First of all, I would like to say sorry for your negative experience. If there is anyway we can make it right we would love to. I did tell my guys to hurry up and they did do a quick job because Johnathan called me several times concerned that they were not moving fast enough so in a haste, I can…
Do not use this company if you want your belongings packed in a careful, intentional way. Multiple pieces of furniture broken and damaged, almost all of my dishes were destroyed. When they finish throwing and piling all of your possessions into the truck, the crew will stand over you and pressure you to leave them an 5 star review.
We apologize for any dissatisfaction with our service. When we load a U-Haul for someone heading out of town, we rely on the materials provided by the customer. Our aim is to inform our customers to ensure they have the necessary supplies like pads to protect their belongings adequately.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous231 · 48%
- Worked hard and fast214 · 45%
- Turned up when they said61 · 13%
- Careful with belongings57 · 12%
- Kept in touch40 · 8%
- Price matched the quote9 · 2%
Counted across the 477 four and five star reviews we have read for Kingdom Moving LLC - Midland/Odessa Movers. A review can mention more than one thing.
In their own words
We used Kingdom Moving for our move from Midland to Conroe, TX (8 hours away in the Houston area). From the beginning they were very communicative about how to pack our items the most efficiently to get the most out of packing one truck. I truly felt like they had our best interest and weren’t a company trying to take advantage. When moving to Midland I got quotes from several companies because we had a difficult time finding a decent company.
Thank you for such a thoughtful review, Katelynn! We’re honored you trusted Kingdom Moving with your long-distance move from Midland to Conroe and are so glad our team made the process smooth and stress-free from start to finish.
Great company, Had a big move and tons of stuff, showed up on time, packed us up and moved in two days total. Came in under budget that was quoted. Very good workers. One item got broken and owner called Immediately and claim was taken care of and record time. This company takes customer service seriously. Will use again and highly recommend!!!
Thank you for choosing Kingdom Moving for your recent relocation. We are delighted to hear that your move went smoothly and that our team was able to exceed your expectations.
Movers are fast, respectful and efficient. However, they did not use the provided moving blankets and some really nice furniture finish was rubbed off in the move. Also, they filled one whole Uhaul container with moving blankets! And we ran out of container space twice and had to reorder more containers. We could have used that container for our move! Our fault was in not watching them more closely. Be prepared for your furniture to be turned upside down to make it fit in containers.
Thanks for the feedback! We always look for ways to grow better as a team and company and having this feedback will give us that opportunity. We did have to go out there twice because there were not enough containers ordered to fit all your belongings and if the guys left one full of blankets we…
I can’t say enough good things about Kingdom Moving Company! I was in a tough spot, needing a mover last minute, and they went above and beyond to help me. Sam was absolutely amazing—quick to respond, professional, and genuinely kind. He made the whole process smooth and stress-free. Austin also stepped in to help, and I truly appreciate his willingness to go the extra mile. From start to finish, their communication was top-notch. They were clear, reliable, and made sure I felt taken care of every step of the way.
Wow, thank you so much for your kind and thoughtful review! It means the world to us that you took the time to share your experience with Kingdom Moving Company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- quick move21
- professional movers20
- affordability19
- furniture moving17
- scheduling14
- efficient packing7
- short notice availability7
- careful moving6
- long-distance move5
- safe moving5
What the company says about itself
Taken from Kingdom Moving LLC - Midland/Odessa Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“Midland Texas Skip to content Get A Free Quote Now! (432) 222-4706 Get A Free Quote No”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…esidential and commercial clients. As a family-owned and operated business with nearly 20 ye”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Professional Packers Available Fully Licensed and Insured We take our reputation seri”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Packers Available Fully Licensed and Insured We take our reputation seriously We hav”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…ceptional customer service Satisfaction Guaranteed! Kingdom Movers is proud to be a truste”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory