B F Fields Moving & Storage
Moving and storage service in Erie, Pennsylvania
Google rating
4.5
Ratings counted
36
Are 1 or 2 star
8.3%Above typical
The rating breakdown
3 of the 36 ratings in Google’s published star breakdown for B F Fields Moving & Storage are one or two star.
Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Erie
1.0 percentage points higher than the middle of the 12 listings in Erie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 29 | 80.6% | |
| 4 star | 1 | 2.8% | |
| 3 star | 3 | 8.3% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 8.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is B F Fields Moving & Storage at 8.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for B F Fields Moving & Storage, counted by matching the words they used.
- Damage to belongings2 · 67%
- Crew conduct2 · 67%
- Booked by one company, moved by another1 · 33%
Counted across the 3 one and two star reviews we have read for B F Fields Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This sauna is about 2 years old. The damage to the wood happened when the sides were not wrapped as workers carried the disassembled sauna down steps into a truck and then into storage untill the company delivered it a few weeks later.. The door is GLASS. The 3rd party here that did the damage said they were surprised it was not crated! The wiring exposed on the top and the sides along with the damage to the screen was the fault of an incompetent third party that BFFIELDS hired.
One guy was very rude and they damaged my brand new freezer. They tried shoving it thru the front door knowing it wouldn't fit, then lay it on it's back and lied and said he didn't. When questioned, he screamed back that he has moved …
Don’t use this company. The driver Angel was unprofessional and unwilling to work. He drastically over estimated the amount that was needed to be moved and said he was unable to perform the job and left.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 31%
- Worked hard and fast3 · 23%
- Turned up when they said1 · 8%
- Careful with belongings1 · 8%
Counted across the 13 four and five star reviews we have read for B F Fields Moving & Storage. A review can mention more than one thing.
In their own words
George and his team were excellent to deal with. Used them today for an in town residential move. Tim and the rest of the guys were terrific. On time, everything was handled with care. They were very polite and courteous of our homes and belongings. I would use them again for any of our moving needs, and will recommend them to family and friends. Thank you to the team
Amazing service! The movers were efficient and conscientious about the items they were moving, and all of our items made it to our new home without damage! Everything was neat and placed in the areas we asked them to. Not only would I highly recommend this moving company, the price is something that cannot be beat! If ever you need a moving company, B F Fields is the one you call!
Great team to work with, protected all my furniture with blankets, protected carpet with runners, stayed focus on getting the job done. Loaded and unloaded in 90 minutes less than quoted, very professional team of 3. I have moved from TX, …
I had an amazing experience with BF Fields! George was very professional and answered all of my questions before hand. The team of movers were friendly, efficient, and conscientious. They moved our apartment out and back into our new place …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving company5
- job4
- apartment2
- efficiency2
- workers2
What the company says about itself
Taken from B F Fields Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“& Storage Association, and we are licensed and fully insured. Community Involvemen”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“; Storage Association, ProMover and The Better Business Bureau. Our staff is ready to assist you with”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Association, and we are licensed and fully insured. Community Involvement Our company prid”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…pride ourselves on our longevity with over 115 years in business. Our staff works closely wi”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Locally owned and operated in Erie, PA since 1905 our company is founded on the simple pr”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- superpages.comdirectory
- chamberofcommerce.comdirectory