BALLADARES PIANO MOVERS
Mover in Glendale, California
Google rating
4.8
Ratings counted
39
Are 1 or 2 star
5.1%Around typical
The rating breakdown
2 of the 39 ratings in Google’s published star breakdown for BALLADARES PIANO MOVERS are one or two star.
Worked out from 39 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Glendale
3.8 percentage points higher than the middle of the 17 movers in Glendale we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 94.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is BALLADARES PIANO MOVERS at 5.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for BALLADARES PIANO MOVERS, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for BALLADARES PIANO MOVERS. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible movers. Scratched up my wall and piano, and laughed as they were doing it. This company is horrible and Im guessing all the other reviews are fake. DO NOT HIRE THESE PEOPLE
If this really happened? Why do not call our number, we have insurance, we are professionals and we always provide the best service to our clients, besides I do not have a record of this service, please call [phone removed] and prove evidence of what happened.
Try not to hire these people. They are very shady, and not responsible at all. If you value your piano, you should look at alternatives to moving your piano with these people
If this really happened? Why you don't call our number, we have insurance, we are professionals and we always provide the best service to our clients, besides I do not have a record of this service, please call [phone removed] and prove evidence of what happened.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous23 · 62%
- Worked hard and fast11 · 30%
- Kept in touch10 · 27%
- Careful with belongings8 · 22%
- Price matched the quote6 · 16%
- Turned up when they said2 · 5%
Counted across the 37 four and five star reviews we have read for BALLADARES PIANO MOVERS. A review can mention more than one thing.
In their own words
Lenny and his team are great, professional, clear communication, on-time, careful while moving, and fair pricing. I called them on Saturday, and they promised to move on Monday, and showed up the exact time that Lenny promised. Definitely recommend this team.
They helped me get my piano from a second floor apartment onto a U-Haul trailer. When I scheduled, I received a window that they might come, but on the day of I was notified exactly when they’d be there so I could plan accordingly. The whole process took about fifteen minutes, they were very efficient and coordinated. They got it down the stairs and on the trailer, wrapped it up well and ratcheted it down for me. My piano was in very good hands and I appreciate the outstanding service!
These are expert and remarkably swift piano movers - and very pleasant to deal with. They work as one, with great respect for the instrument. A few last-minute schedule changes were to be expected, since I asked them to move a piano from a mountain town remote from their usual area of operations, but communication was clear and prompt. Be prepared to pay in cash or by Zelle or Venmo. Do tip. Ellos ablan espanol.
I cannot say enough great things about Balladares Movers. Their customer service is truly exceptional, far beyond what you’d expect. From the very first call, Lenny and his team were incredibly helpful, responsive, and professional. Although I ultimately didn’t get the chance to move the piano, I was extremely impressed with their affordable and negotiable rates. They were ready and willing to transport a piano for me from San Bernardino to the Los Angeles area, and the price was more than fair.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- piano moving19
- friendly staff13
- fair pricing6
- stair navigation3
- moving grand piano3
- clear communication2
- responsive team2
- reliable crew2
- scheduling2
- furniture moving2