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Bearded Movers & Logistics

Mover in Greenville, South Carolina

Google rating

4.9

Ratings counted

283

Are 1 or 2 star

1.8%Unusually few

The rating breakdown

5 of the 283 ratings in Google’s published star breakdown for Bearded Movers & Logistics are one or two star.

Against other movers in Greenville

This company1.8%
Typical mover in Greenville2.6%

0.8 percentage points lower than the middle of the 19 movers in Greenville we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
27797.9%
4 star
10.4%
3 star
00%
2 star
10.4%
1 star
41.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Bearded Movers & Logistics at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Bearded Movers & Logistics, counted by matching the words they used.

  • Damage to belongings3 · 60%
  • Crew conduct2 · 40%
  • Items missing or never delivered1 · 20%
  • Late, delayed or a no-show1 · 20%

Counted across the 5 one and two star reviews we have read for Bearded Movers & Logistics. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJernae W.a year ago
First off, the guys who came out had great customer service. Markus kept everything moving and made sure the crew stayed on track, which I really appreciated. Venus was super sweet and made sure I felt heard. This was a packing and moving service, and while there were some good parts, there were a lot of issues too. I sent some feedback to Venus on May 18, and at that time, I was told the mini-fridge that was damaged during the move would be replaced the following week.
Reply from the business

Sorry for the bad experience Jernae Webb. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

2-star Google reviewTanner B.3 years ago
These guys were great; responsive, nice, good energy. ….until something goes wrong. They moved a heavy piece across our wood floors and dented the heck out of them. I was still pleasant, asked if they had a floor guy they could send over to assess. They said they did and would would come over with him. No call, no show. Now they won’t respond. I really didn’t want to be the first negative review and I certainly gave them an opportunity to make it right.
Reply from the business

Sorry for the bad experience Tanner Berkey. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewD M.7 months ago
Cancelled on the day of due to “weather”. Owner was seen posting all day long on day of move on facebook. There turned out to be ZERO bad weather. They just did not want to do the job and were extremely unprofessional. I wouldn’t recommend at all.
Reply from the business

Thank you for this review we value everyone’s opinion and hope you received help through another company God bless you

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous149 · 61%
  • Worked hard and fast118 · 48%
  • Turned up when they said47 · 19%
  • Careful with belongings39 · 16%
  • Kept in touch22 · 9%
  • Price matched the quote8 · 3%

Counted across the 245 four and five star reviews we have read for Bearded Movers & Logistics. A review can mention more than one thing.

In their own words

5-star Google reviewReggie P.4 years ago
Very efficient, professional, courteous, and careful guys that helped me move some heavy appliances and a treadmill. They communicated well, we’re on time and got the job done. Would highly recommend them.
Reply from the business

Thank you very much Reggie Phillips. We sincerely appreciate you taking the time to leave us such a wonderful review filled with kind words. You are always welcomed here, and we wish you all the best.

5-star Google reviewTeia W.5 years ago
I contacted Bearded Movers for a quote and ended up with quality professional service at a great rate. They were very well dressed, they mapped out their plan to move my things, and executed their services in a timely manner. All of my things were safely moved and in tact. Ive used another service before but NOTHING compares to the quality of service that I received from Bearded Movers. If you need want qualified professional Movers, that will handle your furniture with care, contact Bearded Movers today!
Reply from the business

Because of great people like you Simone Sweets we are able to continue doing what we love. Thank you

5-star Google reviewScott H.4 months ago
The guys from Bearded Movers, who helped me move, were excellent. They worked quickly and carefully. They took good care of my furniture and boxes to make sure nothing was damaged. They were pleasant and very accommodating. They helped stage my apartment and placed everything exactly where I wanted it to be without any difficulty. My new apartment is on the third floor, and they were troopers to move everything up to the third floor in a very timely manner.
5-star Google reviewJaselyn J.a year ago
I moved out of a townhouse and was approved for my first new home 30 days later. When I called my last mover he was ill and not able to help me. But no fear! Brandon the owner of Bearded Movers gave me an excellent quote with only a two day notice. Not only was he on time and effective but he was fast!! Within 3 1/2 hours Brandon and Marcus were able to make two stops one being to a 10x30 storage unit then to the new house.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • reasonable pricing24
  • careful handling of furniture14
  • safe moving7
  • quick move7
  • efficient crew6
  • reliable movers5
  • short notice5
  • flexible scheduling5
  • antique moving2
  • piano moving2

What the company says about itself

Taken from Bearded Movers & Logistics’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Services Areas Served Reviews FAQ Get a Free Quote WE MAKE EVERY MOVE YOUR BEST MOVE Profe”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “2020, we officially became a full-time, licensed moving company, and we haven’t looked b”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “We pride ourselves on being a small, family-owned business that understands the value of”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • superpages.comdirectory
  • mapquest.comdirectory
  • bbb.orgreviews

Before you hire Bearded Movers & Logistics

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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