Berks Storage | Route 625 Storage
Self-storage facility in Reading, Pennsylvania
Google rating
4.7
Ratings counted
131
Are 1 or 2 star
3.1%Around typical
The rating breakdown
4 of the 131 ratings in Google’s published star breakdown for Berks Storage | Route 625 Storage are one or two star.
Against other listings in Reading
0.9 percentage points higher than the middle of the 12 listings in Reading we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 111 | 84.7% | |
| 4 star | 8 | 6.1% | |
| 3 star | 8 | 6.1% | |
| 2 star | 1 | 0.8% | |
| 1 star | 3 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Berks Storage | Route 625 Storage at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 23%
- Kept in touch1 · 8%
Counted across the 13 four and five star reviews we have read for Berks Storage | Route 625 Storage. A review can mention more than one thing.
In their own words
Better experience than I expected, Tammy was very polite and informative, she made sure we was happy with the unit we selected. The storage unit is a good size for the price, we went with the 10×15.
Thank you Sabrina, We're so glad to hear that Tammy was polite, informative, and helped you find the right unit for your needs. It's great to know you're happy with your 10×15 unit and found it to be a good value. We appreciate your business and look forward to serving you! 😊 …
Adriana from route 10 gave me the best costumer service, and welcome. She answer all my questions and was able to help me get set up on a unit, highly recommended
Thank you so much Luis for your kind words! We’re thrilled to hear that Adriana from our Route 10 location provided you with such excellent customer service and made the setup process easy. We truly appreciate your recommendation and look forward to serving you again!
Great experience. Amazing customer service. It was an easy process. Tammy was such a great help and very knowledgeable.
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience and found the rental process easy. Tammy takes pride in providing knowledgeable, friendly service, and we're so glad she was able to help. We'll … More
The lady that attended us was really nice and very helpful with everything we asked about
Thank you for your kind review! We're happy to hear that our team member was friendly and helpful, and that all of your questions were answered. We appreciate your feedback and are glad we could make your experience a positive one. Thank you for choosing us! 😊 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff7
- rent4
- overall experience4
- answering questions4
- deals3
- nice people3
- accessible storage2
- thorough explanations2
- location2
- kindness2
What the company says about itself
Taken from Berks Storage | Route 625 Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…it be the free month, the low rates, guaranteed lowest rates, on-site U-Haul dealership”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…and Road Reading, PA 19607 Site Access: 24 hours a day. Rent and reserve units, purchase locks”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory