Storage World
Self-storage facility in Reading, Pennsylvania
Google rating
4.9
Ratings counted
326
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
2 of the 326 ratings in Google’s published star breakdown for Storage World are one or two star.
Against other listings in Reading
1.6 percentage points lower than the middle of the 12 listings in Reading we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 311 | 95.4% | |
| 4 star | 13 | 4.0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.6% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage World at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast4 · 18%
- Professional and courteous4 · 18%
- Turned up when they said1 · 5%
Counted across the 22 four and five star reviews we have read for Storage World. A review can mention more than one thing.
In their own words
We had a very good experience storing our RV at Storage World for 5 months. Customer service was great. When we reported the outlet inside the unit was not working, Sarah had it replaced by the service guy the next day. Also late one Friday afternoon, the garage door got stuck while going down. Sarah picked up our call on her way home and had the service guy come check it out. It was fixed the next day. We very much appreciate the prompt service!
Hi, Mary. Thank you so much for leaving us a stellar review! We appreciate your feedback.
I am very pleased with SW. . A great location and clean and efficient facility. Easy access 24/7. Good customer service when needed as well. The manager, Sarah is a pleasure to work with. This facility is “Highly recommend!”
Hi, Joseph. Thank you for taking the time to leave a review. We appreciate it!
Professional and excellent assistance provided by property manager Sarah Pretorius. Great location in Exeter, clean and maintained.
Hi, Ms. L. Thank you for taking the time to leave a review. We appreciate it!
If you’re looking for secure storage units in Pine Grove, PA, this is the place to go. The units are clean, easy to access, and the whole process from renting to moving in was smooth. I specifically chose PGA because it’s outside the flood zone, which is hard to find locally.
Hi, Jeff. Thank you so much for leaving us a stellar review! We appreciate your feedback.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- renting a unit29
- pleasant staff24
- climate control7
- secure facility7
- welcoming atmosphere4
- new facility4
- spacious facility3
- painless rental process2
- moving van2
- temperature controlled units2
What the company says about itself
Taken from Storage World’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“$ .00 $ .00 Unit types Reset filters 24/7 Access Storage Units in Reading, PA Get”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory
- mapquest.comdirectory