Big Box Rentals by Birkmire
Moving and storage service in Erie, Pennsylvania
Its address is in Fairview, Pennsylvania. It appears here because Google returns it for Erie.
Google rating
4.6
Ratings counted
29
Are 1 or 2 star
3.4%Around typical
The rating breakdown
1 of the 29 ratings in Google’s published star breakdown for Big Box Rentals by Birkmire are one or two star.
Worked out from 29 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Erie
3.9 percentage points lower than the middle of the 12 listings in Erie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 82.8% | |
| 4 star | 0 | 0% | |
| 3 star | 4 | 13.8% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big Box Rentals by Birkmire at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big Box Rentals by Birkmire, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Big Box Rentals by Birkmire. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could give a '0' for customer service I would. God forbid they call you if there is an issue with a means of payment before things get out of hand. The rudeness, attitude, condescending tone and general customer treatment when trying to find out exactly what happened is unacceptable from a consumer oriented business. I truly hope that other customers are treated far better than us.
Thank you for touching base with me today! I really appreciate your feedback and your continued business!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote2 · 18%
- Professional and courteous2 · 18%
- Turned up when they said1 · 9%
- Worked hard and fast1 · 9%
Counted across the 11 four and five star reviews we have read for Big Box Rentals by Birkmire. A review can mention more than one thing.
In their own words
used them when we were trying to sell our house, and the experience was so easy. They dropped the boxes where I asked them to and all I had to do was walk to my driveway, which truly helped to de-clutter our house. When we moved, I told them when I wanted them delivered and that was done on time. I saved so much time and money not having to drive to a storage facility 100 times.
It's a great place of business with a very family like atmosphere while still being professional
Rented a big box storage unit. Great price and great service with no issues anytime. Thanks.
Excellent customer service. Thanks for putting up with everything I had to overcome for the load to be shipped! Your company went above and beyond! Highly recommend!!!
What the company says about itself
Taken from Big Box Rentals by Birkmire’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
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“…business by offering trucking services 24 hours a day, seven days a week. His dedication to h”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Company, Moving and Storage in Erie, PA Family owned and operated since 1947, Birkmire has t”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…longings arrive safely and on time. For more than 65 years, Birkmire Trucking has been providing s”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…in Erie, PA Family owned and operated since 1947, Birkmire has the knowledge, skill, and”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- mapquest.comdirectory