Big Dawg Movers and Junk
Mover in Rock Hill, South Carolina
Google rating
5.0
Ratings counted
204
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
1 of the 204 ratings in Google’s published star breakdown for Big Dawg Movers and Junk are one or two star.
Against other listings in Rock Hill
4.8 percentage points lower than the middle of the 12 listings in Rock Hill we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 203 | 99.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big Dawg Movers and Junk at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big Dawg Movers and Junk, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Big Dawg Movers and Junk. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
JORDAN was VERY rude when called about an item accidentally left with another employee, telling me it’s not his fault and that he doesn’t have to deal with me and yelling through the phone. I WOULD NOT recommend them for any moving service!!! In addition, he also was very rude to Uhaul on N Tryon regarding boxes for a customer and cursing at employees. Very unprofessional!!
Hello Diavian, I’d like to clarify that you are not our customer, and we are genuinely … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous15 · 71%
- Worked hard and fast12 · 57%
- Turned up when they said7 · 33%
- Kept in touch5 · 24%
- Careful with belongings1 · 5%
Counted across the 21 four and five star reviews we have read for Big Dawg Movers and Junk. A review can mention more than one thing.
In their own words
Big Dawg was able to quickly accommodate my last minute request. They were communicative and showed up on time and fully prepared. Demetrius and James were very respectful and considerate of all of my belongings. They made a stressful move so much better.
Thank you for the great review! We’re glad we could help on short notice and make your move a little less stressful. We’ll be sure to pass your kind words along to Demetrius and James. Thanks again for choosing Big Dawg Movers—we truly appreciate your support!
Best team of movers my wife, daughter and I have hired yet! Very courteous, efficient and careful with our belongings. Highly recommend to anyone looking for a professional team of movers.
Thank you so much for the wonderful review! It means a lot to hear we’re the best moving team you’ve hired. We appreciate the recommendation and are glad our crew took great care of your family and your belongings. Thanks for choosing Big Dawg Movers!
Not only did they accommodate a last minute request, they did so conveniently and professionally. The men came prepared to work with the proper equipment, worked efficiently and listened to my requests. Ill be hiring them again for future needs and recommend them highly for anyone that needs assistance with moving. Hands down the best in the business. Thank you for your astounding level of service.
Thank you so much for the incredible review! We’re glad we could step in on short notice and deliver a smooth, professional experience. Showing up prepared, working efficiently, and listening to our customers is exactly what we aim for on every job.
Jordan and Chris were very respectful, professional and punctual. My wife and I needed a UHAUL unload within a few days notice and Big Dawg Movers went above and beyond. From the time we hired them until the move was complete they communicated thoroughly until our move was completed. If you are looking for someone to get the job done, look no further! Thank you Jordan and Chris and Big Dog Movers!
Thank you for the fantastic review! We’re so glad we could help with your U-Haul unload and make the process smooth, even on short notice. Clear communication and reliable service are things we take seriously, so it’s great to hear that … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff21
- professional movers19
- fair pricing9
- on time8
- moving crew7
- last minute move5
- efficient movers4
- truck loading3
- prompt response2
- seamless process2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial