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Big League Movers

Mover in Cambridge, Ontario

Google rating

4.9

Ratings counted

388

Are 1 or 2 star

1.8%Unusually few

The rating breakdown

7 of the 388 ratings in Google’s published star breakdown for Big League Movers are one or two star.

Against other listings in Cambridge

This company1.8%
Typical listing in Cambridge0.9%

0.9 percentage points higher than the middle of the 13 listings in Cambridge we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
37696.9%
4 star
41.0%
3 star
10.3%
2 star
10.3%
1 star
61.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Big League Movers at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big League Movers, counted by matching the words they used.

  • Damage to belongings5 · 71%
  • Crew conduct2 · 29%
  • Late, delayed or a no-show1 · 14%
  • Stopped responding1 · 14%

Counted across the 7 one and two star reviews we have read for Big League Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewevan S.4 years ago
I used big league movers to move from ayr to Timmins, needed all my belongings including a pickup truck that needed to be towed. I clearly informed them what was needed to be moved. They told me they'd send a 26' truck, I told them I didn't think that was enough as I had used a 50' trailer to move to this house, they said it was no problem. They showed up late on moving day, no communication why. They failed to use mattress bags as previously discussed and A LOT of stuff didn't fit on the truck.
Reply from the business

Evan, we apologize you feel this way. I called and tried to reach out to you but you said a phone call wasn’t necessary. … More

1-star Google reviewGeoffrey L.5 years ago
Originally I was quoted $2400.00 for 4 guys and two trucks and told it would take approx 8 hrs which we were fine with. Everything started out great the guys were amazing but as the day pressed on Jackson advised that it was going to take much longer 12 hrs or so now. He also kept advising me that it would be better if we moved the paintings and mirrors and a bunch of other things ourselves. We hired movers so we wouldn’t have to move anything ourselves but what could I say.
Reply from the business

We apologize that you feel this way regarding the move! This was an hourly estimate not a quote. There was a lot more work than an 8 … More

1-star Google reviewAshley M.3 years ago
DO NOT USE, beware, We used this company in April. House was under renovations until July. All our belongings were stored in the basement. When we moved in, in July, we found damage to our brand new 65 inch tv, when turned on screen smashed. This company takes no responsibility. It has been a horrific experience. Day of they were great, very nice and professional. However, as we continue unpack, we are finding more and more damages.
Reply from the business

Hi Ashley, we completed your job in April and everything went very well, as stated by you afterwards. A few months later, you came to us with various unexplained damages. … More

1-star Google reviewCarol A.Edited 10 months ago
I chose this company based on a strong recommendation, but my experience was very different. A scheduling error on their end led to a stressful move, and despite my family moving a large portion ourselves, the bill didn’t reflect the lighter load. The movers were polite but worked slowly, and most concerning, my husband’s brand-new adjustable bed was damaged. When I raised these issues afterward, the response I received felt dismissive and failed to acknowledge responsibility. In response to your reply.
Reply from the business

Hi Carol, we are sorry to hear you didn’t have a great experience. We are happy to hear how polite our employees were. Originally you had booked for Labour Day and ended up switching your day to avoid moving on the holiday. We were able to … More

1-star Google reviewAmanda G.Edited 5 years ago
Horrible experience when hired to move 2 twin size beds. Even though they picked the actual move date at like 10 pm the night before the move I got a text saying that date no longer worked for them unless I paid more money. So I agreed to paying more, not much choice at that time, and the pick up time was arranged. Then on the planned move date there was a last minute time change, then less then an hr before they should have been there to pick up I get a text saying they again can't go.
Reply from the business

We apologize for the inconvenience, with this being a last minute booking. We were trying to make it work but Sunday afternoon our driver felt fatigued and had already worked a full day. We postponed to the next day and did it first thing … More

2-star Google reviewOdette I.5 months ago
I wasn't happy with our move on February 10, 2026. The movers were courteous and helpful for the most part. However, the final cost ended up 140% of the estimate even though nothing new was added to what to be moved. Some furniture items got twisted and the drawers are now jamming. There were some scratches on some furniture and the wood floor. I don't know what good a written estimate is if it's not honored!
Reply from the business

Thanks for recognizing how helpful and courteous our movers were. We are sorry you didn’t have the best moving experience. … More

1-star Google reviewKayla S.Edited 4 years ago
I would never recommend this company at all. Booked our move, got a call 2 days before pickup telling us that they wanted 2k more than what was originally agreed upon. Completely rude. What kind of company would agree to a price that they didn't like in the first place? If i could give them negative stars I would! Do not book with this company!!!!!!!!
Reply from the business

Kayla, we apologize for the inconvenience this caused you and your family! However, the price we agreed on was for the move you cancelled in July days … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 40%
  • Professional and courteous7 · 35%
  • Turned up when they said4 · 20%
  • Careful with belongings4 · 20%

Counted across the 20 four and five star reviews we have read for Big League Movers. A review can mention more than one thing.

In their own words

5-star Google reviewGavin Y.6 days ago
Great moving company! The team was friendly, professional, and careful with everything. They arrived on time and made the whole move quick and stress-free. Highly recommend!
5-star Google reviewMakayla N.a month ago
Jackson and his team at Big League Movers helped us move our sauna, and we were thoroughly impressed with their service. They carefully maneuvered it out of a difficult location and transported it with great care. The entire team was professional, friendly, and highly skilled at what they do. We would highly recommend Big League Movers to anyone looking for a reliable and professional moving company.
5-star Google reviewDavid B.2 weeks ago
Great experience start to finish! Quote was clear and very competitive. The crew was amazing: all were so personable, engaging, tireless & efficient. They were extremely careful with our antiques & other delicate items. Special thanks to Josh, Nathan, Hudson & Owen - I could not recommend this crew more highly for the ultimate in reliability & value.
5-star Google reviewJohn B.a week ago
We just used Big League for our senior client and couldn't be happier with their service. They moved her from a home she had a lifetime of memories in and they took the time to help her feel at peace with the transition. We don't hesitate referring Big League to any of our clients regardless of what stage they are in of their lives.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • professional movers52
  • smooth move38
  • friendly crew21
  • careful movers13
  • quick move9
  • accurate quote9
  • fast movers8
  • long distance move6
  • loading speed5
  • piano moving4

What the company says about itself

Taken from Big League Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Partnerships Team Blog Contact GET A FREE ESTIMATE Open Menu Close Menu Home Services Loca”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • facebook.comsocial
  • yelp.careviews
  • chamberofcommerce.comdirectory

Before you hire Big League Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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