Big League Movers
Google rating
4.9
Ratings counted
388
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
7 of the 388 ratings in Google’s published star breakdown for Big League Movers are one or two star.
Against other listings in Cambridge
0.9 percentage points higher than the middle of the 13 listings in Cambridge we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 376 | 96.9% | |
| 4 star | 4 | 1.0% | |
| 3 star | 1 | 0.3% | |
| 2 star | 1 | 0.3% | |
| 1 star | 6 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big League Movers at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big League Movers, counted by matching the words they used.
- Damage to belongings5 · 71%
- Crew conduct2 · 29%
- Late, delayed or a no-show1 · 14%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Big League Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I used big league movers to move from ayr to Timmins, needed all my belongings including a pickup truck that needed to be towed. I clearly informed them what was needed to be moved. They told me they'd send a 26' truck, I told them I didn't think that was enough as I had used a 50' trailer to move to this house, they said it was no problem. They showed up late on moving day, no communication why. They failed to use mattress bags as previously discussed and A LOT of stuff didn't fit on the truck.
Evan, we apologize you feel this way. I called and tried to reach out to you but you said a phone call wasn’t necessary. … More
Originally I was quoted $2400.00 for 4 guys and two trucks and told it would take approx 8 hrs which we were fine with. Everything started out great the guys were amazing but as the day pressed on Jackson advised that it was going to take much longer 12 hrs or so now. He also kept advising me that it would be better if we moved the paintings and mirrors and a bunch of other things ourselves. We hired movers so we wouldn’t have to move anything ourselves but what could I say.
We apologize that you feel this way regarding the move! This was an hourly estimate not a quote. There was a lot more work than an 8 … More
DO NOT USE, beware, We used this company in April. House was under renovations until July. All our belongings were stored in the basement. When we moved in, in July, we found damage to our brand new 65 inch tv, when turned on screen smashed. This company takes no responsibility. It has been a horrific experience. Day of they were great, very nice and professional. However, as we continue unpack, we are finding more and more damages.
Hi Ashley, we completed your job in April and everything went very well, as stated by you afterwards. A few months later, you came to us with various unexplained damages. … More
I chose this company based on a strong recommendation, but my experience was very different. A scheduling error on their end led to a stressful move, and despite my family moving a large portion ourselves, the bill didn’t reflect the lighter load. The movers were polite but worked slowly, and most concerning, my husband’s brand-new adjustable bed was damaged. When I raised these issues afterward, the response I received felt dismissive and failed to acknowledge responsibility. In response to your reply.
Hi Carol, we are sorry to hear you didn’t have a great experience. We are happy to hear how polite our employees were. Originally you had booked for Labour Day and ended up switching your day to avoid moving on the holiday. We were able to … More
Horrible experience when hired to move 2 twin size beds. Even though they picked the actual move date at like 10 pm the night before the move I got a text saying that date no longer worked for them unless I paid more money. So I agreed to paying more, not much choice at that time, and the pick up time was arranged. Then on the planned move date there was a last minute time change, then less then an hr before they should have been there to pick up I get a text saying they again can't go.
We apologize for the inconvenience, with this being a last minute booking. We were trying to make it work but Sunday afternoon our driver felt fatigued and had already worked a full day. We postponed to the next day and did it first thing … More
I wasn't happy with our move on February 10, 2026. The movers were courteous and helpful for the most part. However, the final cost ended up 140% of the estimate even though nothing new was added to what to be moved. Some furniture items got twisted and the drawers are now jamming. There were some scratches on some furniture and the wood floor. I don't know what good a written estimate is if it's not honored!
Thanks for recognizing how helpful and courteous our movers were. We are sorry you didn’t have the best moving experience. … More
I would never recommend this company at all. Booked our move, got a call 2 days before pickup telling us that they wanted 2k more than what was originally agreed upon. Completely rude. What kind of company would agree to a price that they didn't like in the first place? If i could give them negative stars I would! Do not book with this company!!!!!!!!
Kayla, we apologize for the inconvenience this caused you and your family! However, the price we agreed on was for the move you cancelled in July days … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 40%
- Professional and courteous7 · 35%
- Turned up when they said4 · 20%
- Careful with belongings4 · 20%
Counted across the 20 four and five star reviews we have read for Big League Movers. A review can mention more than one thing.
In their own words
Great moving company! The team was friendly, professional, and careful with everything. They arrived on time and made the whole move quick and stress-free. Highly recommend!
Jackson and his team at Big League Movers helped us move our sauna, and we were thoroughly impressed with their service. They carefully maneuvered it out of a difficult location and transported it with great care. The entire team was professional, friendly, and highly skilled at what they do. We would highly recommend Big League Movers to anyone looking for a reliable and professional moving company.
Great experience start to finish! Quote was clear and very competitive. The crew was amazing: all were so personable, engaging, tireless & efficient. They were extremely careful with our antiques & other delicate items. Special thanks to Josh, Nathan, Hudson & Owen - I could not recommend this crew more highly for the ultimate in reliability & value.
We just used Big League for our senior client and couldn't be happier with their service. They moved her from a home she had a lifetime of memories in and they took the time to help her feel at peace with the transition. We don't hesitate referring Big League to any of our clients regardless of what stage they are in of their lives.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers52
- smooth move38
- friendly crew21
- careful movers13
- quick move9
- accurate quote9
- fast movers8
- long distance move6
- loading speed5
- piano moving4
What the company says about itself
Taken from Big League Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Partnerships Team Blog Contact GET A FREE ESTIMATE Open Menu Close Menu Home Services Loca”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- facebook.comsocial
- yelp.careviews
- chamberofcommerce.comdirectory