Big League Movers
Google rating
4.2
Ratings counted
404
Are 1 or 2 star
16.3%Well above typical
The rating breakdown
66 of the 404 ratings in Google’s published star breakdown for Big League Movers are one or two star.
Against other movers in Norcross
9.7 percentage points higher than the middle of the 13 movers in Norcross we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 303 | 75.0% | |
| 4 star | 22 | 5.4% | |
| 3 star | 13 | 3.2% | |
| 2 star | 7 | 1.7% | |
| 1 star | 59 | 14.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big League Movers at 16.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big League Movers, counted by matching the words they used.
- Damage to belongings6 · 67%
- Late, delayed or a no-show3 · 33%
- Crew conduct3 · 33%
Counted across the 9 one and two star reviews we have read for Big League Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible!!!!! The first day they came to pack, they did not bring enough materials and boxes to finish the job. So the second day (which was moving day), they first didn’t show up until 2 hours late and then still had to finish packing. This caused a terrible hardship on us. We were moving into a condo unit and had to pay $100 extra per hour after 4pm to the condo association (this is to pay for a security guard to assist in holding one of the elevators for us to use as quickly as possible). Well you guessed it!
Hello Andrea. We are so sorry that you are unhappy with your moving service. Please feel free to reach out to [email removed] to discuss more details about your move.
I had to move twice in 12 days once to storage 55 miles and then from storage to the new house 16 miles away. They told me up front I would receive a 15% discount on my second move. The first movers were quick and had to drive over an hour and loaded and unloaded in 5.5 hours. The second move began and we noticed the first movers just put wood furniture and leather couches on the concrete. I had rented 6 moving blankets and was assured that would be plenty.
DO NOT USE THIS COMPANY! THEY USED TO BE AWESOME NOW THEY ARE THIEVES!!! I used this company two years ago TWICE and they were awesome both times! The movers were hard workers and got the job done! This time, they sent two guys who arrived at 9AM spent the first 45 minutes arguing with my family and I about what services we selected for the quote, once they noticed they were wrong they got out of the truck and proceeded.
Sadly, Big League Movers has changed from a great, friendly moving company to a pack of scam artists. I used Big League to move apartments a few years ago and the service was amazing. Everyone was super friendly, helpful, and the move went flawlessly. When I needed to move again a few months ago, I automatically went with Big League, without looking at any of the more recent reviews stating that they as a company have degraded. The move was AWFUL.
DO NOT HIRE BIG LEAGUE MOVERS! To start, they were 8 hours late to my move. They were supposed to begin the move at 10 am, and called me at 9:30 am to say the truck "broke down" and they did not have another truck to use. They did not start …
My wife and I used Big League Movers to move from our condo to our new home. Not only did they take twice as much time as was quoted but some items were damaged due to not being correctly packed into the truck. The two movers were nice but …
We scheduled a move with big League Movers to move our two bedroom apartment in Inman Quarter into a storage unit about a mile away on Old Fourth Ward. The estimate we were given was four hours. the crew showed up two hours late and after …
Movers moved very slow, did not come prepared with tools to disassemble bed frames, damaged some of my furniture, and sat down on the job. It took them almost 8 hours to move a 2 bedroom apartment into another 2 bedroom apartment. I've …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast5 · 28%
- Professional and courteous5 · 28%
- Turned up when they said2 · 11%
- Careful with belongings1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Big League Movers. A review can mention more than one thing.
In their own words
Great pair of guys! Efficient and careful with all my items. Respectful. On time. Rey pleased. This is the 2nd time I have used Big League Movers, and would highly recommend.
Carrie, We're happy to hear that you were satisfied with your move!
Had a great experience with Doc's crew! They arrived on time, packed everything up quickly and with so much care, and kept us informed every step of the way. They went above and beyond, and we highly recommend!!
We were needing to refinish our hardwood floors and checked with several moving companies to assist in the process of completely clearing the flooring area to be refinished. Big League Movers provided the necessary resources and flexibility on our timeline. This made coordinating the project much easier and saved significant money in the end. Mike Satterwhite
Thank you so much for your kind words and thoughtful review! We’re so glad to hear that the team made your move smooth and stress-free. It sounds like they went above and beyond, and we truly appreciate your recommendation! … More
The team of men from Big League Moving Company were absolutely AMAZING today! They worked so fast and so well together! They even worked around my 2 cats hiding under the bed! They made all the hard work look so easy!! I had a lot of plastic bins and they put them exactly where I had labeled. I highly recommend them for your next big move!!
Thank you so much for your kind words and thoughtful review! We’re so glad to hear that the team made your move smooth and stress-free. It sounds like they went above and beyond, and we truly appreciate your recommendation! … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency38
- cost33
- politeness16
- charge7
- respectful staff7
- friendly movers4
- great crews2
- fast crew2
- care of belongings2
- going above and beyond2
What the company says about itself
Taken from Big League Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- MC 762341
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- States how long it has tradedsays on their website
Show the text this came from
“…commercial and household clients for over 13 years and received numerous awards and accola”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…with tailored services you need! GET A FREE QUOTE GET A FREE QUOTE! THE BEST RATED MEMPHI”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
Show the text this came from
“Our Memphis movers are fully licensed , bonded and insured . We take pride in our abil”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
Show the text this came from
“Website created by Ghost Brands License #: 2196756 – MC # 762341 REQUEST A FREE QUOTE TODA”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…operated. Our Memphis movers are fully licensed , bonded and insured . We take pride in”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…are fully licensed , bonded and insured . We take pride in our ability to deliv”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- mapquest.comdirectory