The Knowledgeable Movers
Moving and storage service in Norcross, Georgia
Google rating
4.7
Ratings counted
128
Are 1 or 2 star
6.3%Above typical
The rating breakdown
8 of the 128 ratings in Google’s published star breakdown for The Knowledgeable Movers are one or two star.
Against other movers in Norcross
About the same as the middle of the 13 movers in Norcross we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 117 | 91.4% | |
| 4 star | 1 | 0.8% | |
| 3 star | 2 | 1.6% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 6.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Knowledgeable Movers at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Knowledgeable Movers, counted by matching the words they used.
- Damage to belongings3 · 38%
- Items missing or never delivered2 · 25%
- Late, delayed or a no-show2 · 25%
- Crew conduct2 · 25%
Counted across the 8 one and two star reviews we have read for The Knowledgeable Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This company is trash these folks showed up late, broke my items and stole some of my technology! DO NOT HIRE THESE FOLKS ! STEER CLEAR !!
I'm sorry your scorn. We are praying for you daily. However your situation is none of TKM concern. Please get help for yourself, you are a mother that should focus on your child. I understand you want to harass everyone that was associated … More
they don't even deserve 1 star. Never use this Company, Very unprofessional, first they comet to the Job and agree on the price, took all my information and then last minute say they cannot do the job because they are busy, they don't …
⭐☆☆☆☆ I would not recommend this moving company based on my experience. The movers arrived with a truck that was too small for my move. Instead of communicating that everything would not fit, they simply left items behind without telling me. I had to ask why they were closing the truck before it was mentioned to me by one of workers that there wasn’t any more room. Even more frustrating, the owner was present during the move and never informed me that my belongings were being left behind.
Didn’t have a great experience with this company. They moved me from a 2 bedroom apt to another two bedroom apartment, both with elevators. They only sent two movers (which the owner suggested). This however took forever! I quickly realized that I’d have to help or else it would never get done. I helped with about 95% of the move. I had to help get things to the truck, help load the truck, help unload truck, and get things into my new place. All and all it took over 6 hours to move… with me helping!
What state are your in? You have the wrong company.
I am a property manager at Sloan Square, and I feel compelled to share my experience with Knowledgeable Movers. Recently, this company hung flyers on our property without any authorization, violating our strict policies that require all …
I hired these movers for a job and to start they were 40 mins late to the site. I was quoted for 4 hours, 10 hours later a $1000 bill. The movers were very unprofessional arguing with each other and using profanity. The guy who made the …
I greatly appreciate your business!! We take full responsibly for being late on Friday afternoon during peak traffic hours. However we aren't sure of any hidden fees that were applied. You hired 4 men and a 26ft truck and agree on the rate a whole month prior.
Highly disrespect to women. No accountability and the reviews are not real. After my experience with this company. I highly recommend taking your business elsewhere!!!!!!!! BEWARE!!!!!!!!!!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 38%
- Professional and courteous4 · 25%
- Careful with belongings3 · 19%
- Turned up when they said2 · 13%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for The Knowledgeable Movers. A review can mention more than one thing.
In their own words
The Knowledgable Movers were great! I had a somewhat complicated move, with downsizing and putting things in storage, but that did not faze them. They came on time and quickly packed up my apartment. They asked questions about where to place items in my new residence and were very patient as some things changed based on space. Will definitely use again in the future!
They were very professional and knowledgeable about moving. They did an outstanding job, nothing damaged. They went above and beyond. I recommend their services anytime
I was really dreading moving and all that comes with it. TK made things so much easier. They arrive and were attentive and careful with every piece. They packed up EVERYTHING and moved them into two seperate spaces across town and then set them back up they way I wanted. The price was extremely reasonable and I’m so appreciative. Highly recommend!
Hey, I gave the knowledgeable movers a call last minute and they came to the rescue and save the day for me and my family. I’m very appreciative of them. I will recommend them to anyone. I give them a 10 out of 10 everything made it safe and sound thank you to knowledgeable Movers
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling22
- efficient movers10
- quick moving6
- bed assembly4
- response time4
- no damages3
- no upcharge3
- reliable moving experience3
- responsive owner2
- quality of furniture moving2
What the company says about itself
Taken from The Knowledgeable Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…moving experience! Get your stress-free quote in minutes by calling 404-399-7570 and”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial