BigSteelBox
Moving and storage service in Langley Twp, British Columbia
Its address is in Langley, British Columbia. It appears here because Google returns it for Langley Twp.
Google rating
4.9
Ratings counted
96
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
1 of the 96 ratings in Google’s published star breakdown for BigSteelBox are one or two star.
Against other listings in Langley Twp
1.9 percentage points lower than the middle of the 13 listings in Langley Twp we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 90 | 93.8% | |
| 4 star | 5 | 5.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is BigSteelBox at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch2 · 40%
- Turned up when they said1 · 20%
- Careful with belongings1 · 20%
- Worked hard and fast1 · 20%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for BigSteelBox. A review can mention more than one thing.
In their own words
The only shipping company you need to consider. The whole process was smooth, from getting a crate, to packing day. The staff at the yard are very helpful and friendly. Felt right at home. Yard is kept spotless. When I was in need of moving blankets, one of the guys lent them to me at no extra charge. Just great customer service. Shoutout to Hannah, Amelia, and Blanket Guy!
Amazing, Wesley! Thank you for taking the time to leave us a review. We're so happy to hear we could help make your move smooth and stress-free.
Container was in great shape and very clean for our furniture storage needs during renovation. Staff were responsive, price was competitive and drop-off/pick-up was quick and very well managed. Definitely recommended.
Great to hear! Thank for sharing your storage experience, George.
Used Big Steel Box on a number of moves. Had 1 today. Managed to drop off and remove same day from tight urban area. On time, communicated well with client and ourselves. Made our move simple and easy.
Hi Max, thank you for the kind words and for choosing us again! We're glad we could accommodate the tight timing and location requirements to help make your move go smoothly.
We just use BSB move from BC to MB. The whole process is speedy and smooth. I got email notifications as the dates of delivery and arrived. On top of that, the staffs' services just top the notch. I'll definitely come back to them when we need it. Thanks again.
Hi Jiaci, thank you for sharing your experience! We're so happy to hear your move from BC to Manitoba went smoothly and that our team's service stood out. We look forward to helping you again whenever you need us next!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly drivers11
- accommodating staff10
- prompt drop off3
- container condition3
- prompt communication3
- complicated move2
- house contents storage2
- container pickup2
- efficient storage2
- undamaged items2