Blue Dog Moving

Do NOT USE Blue Dog Moving!!! It hard to begin with how many ways they let us down. I tried to personally work with the owner to resolve the issues, but he lied and stopped responding. They do not show up on time. They will take breaks without telling you. Our stuff was damaged because they did not protect it properly. Most importantly we had stuff go MISSING because they do not inventory anything.

I booked Blue Dog Movers through TaskRabbit. I chose them because Clifford was nice on the phone and he spoke about dogs and I love dogs. First I called a day prior to confirm because I hadn’t heard from him. Clifford couldn’t find me on his calendar. When booking I asked if they work on Sundays and he said yes at no additional charge. Great, a dog lover that doesn’t gouge people. But they sure gouged my furniture!

Would NOT RECOMMEND!!!!! Used for a local move, 5 mins distance, 5 bedroom house. Blue Dog was recommended by one of our friends, so thought it would be a good company to use. Initial communication was quick and efficient, no issues there. Moving day comes along and they show up OVER TWO HOURS LATE, with us having to stay on top of the owner, us constantly asking for updates because there were no updates at all from the company to begin with.

Very unprofessional! Broke furniture and never let the homeowner know until threaten with legal action. Furniture never returned. Also, their locations at 333 H Street in Chula Vista and 3605 Bonita Ranch in Bonita do not exist. The owners are liars and scammers. First of all, I have seen the emails you sent to the vendor. You were paid for storage for a grandfather clock, which in your emails you said your movers destroyed on day one. Why have you been billing for storage for over 6 months?

0/5 stars. They were supposed to come move a hot tub for me on Saturday between 2:30 and 3:30pm. I sent pictures and videos of the hot tub (brand new, in packaging in my driveway). At around 2pm they let me know that they were running “extremely behind” but I said that was fine. I contacted them at 6:30pm for an update and they said they were still working but would come when they were done and asked how late I would allow them to show up. I told them that I stay up late so anytime was fine.

Edit #2: “Under Consumer Review Fairness Act (2016) Co.’s cannot penalize, threaten, or retaliate against customers for leaving truthful reviews!” Pls read between the lines as to why the above had to be addressed here! ______________________________ Edit to orig. Update: Serious misconduct by Blue Dog Moving, LLC, operated by Clifford & Erika Pollard ~ 07/21/2025 delivered & reassembled a Custom pool table for a family friend. Seller provided time-stamped photos showing table in perfect condition.

Made the reservation 3 WEEKS IN ADVANCE with 3pm-4pm arrival window. MOVERS ARRIVED at 6:30PM in an unmarked hauling truck towed by an unmarked pick-up truck with 2 movers. It looked like BLUE DOG MOVER HIRED ANOTHER MOVER last minute because they forgot about me. The sad part is I had to INITIATE the call to find out they’re gonna be late EVERY 30 MINUTES. What would you think if every time you call Clifford, the dispatcher, he would say, “MOVERS ARE ON THEIR WAY”.

Hired these guys to move a 750lb safe and a very nice 450lb Ice Bath. Well, they got the items moved and that wasn’t easy however, they did not protect the double door threshold before rolling the safe over. This ruined the threshold and now the double doors don’t close properly. They tipped the ice bath which jarred the equipment causing the plumbing to leak so bad it has to be re- plumbed before turning it on.