Chula Vista Movers
Moving and storage service at listing 2 in Chula Vista, California
Google rating
4.9
Ratings counted
116
Are 1 or 2 star
2.6%Around typical
Google carries another listing under this name in Chula Vista. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
3 of the 116 ratings in Google’s published star breakdown for Chula Vista Movers are one or two star.
Against other listings in Chula Vista
2.0 percentage points lower than the middle of the 13 listings in Chula Vista we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 112 | 96.6% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.9% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Chula Vista Movers at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Chula Vista Movers, counted by matching the words they used.
- Damage to belongings1 · 33%
Counted across the 3 one and two star reviews we have read for Chula Vista Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My new Couches were ruined and they didn’t even have the decency to pay me to fix them don’t recommend they will ruin your furniture.
I move yearly, I use different movers every time. These movers were my only bad experience. They sent me 3 workers and still took triple the amount of time 2 workers normally took. I only seen one of them consistently, the other two kept running off. I also specifically told them not to put my entertainment center on its side and they did anyways, breaking a $300 brand new fireplace which they only refunded $75 total for also breaking 4 other cheaper ($60-120) items on top of that.
Move took probably 2hrs longer than it should have - because they brought the wrong sized truck. Consequently the team spent an hour playing Tetris and we had to leave stuff at our home (not ideal while moving). And the stuff that did make …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 56%
- Worked hard and fast8 · 44%
- Turned up when they said4 · 22%
- Careful with belongings4 · 22%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Chula Vista Movers. A review can mention more than one thing.
In their own words
I had a great experience with Chula Vista Movers! Eric and Muhammad were awesome to work with. They showed up on time, were friendly, professional, and worked hard the entire move. They handled all of my furniture and boxes with care and made the whole process a lot less stressful than I expected. What really stood out was how efficient they were while still being careful with my belongings. They were also happy to help with any questions and made sure everything was placed where I wanted it.
Hello Jude, We truly appreciate you taking the time to share your feedback. It is great to know that our crew met your expectations from start to finish. Thank you for choosing our company.
I recommend Chula Vista Movers for all of your moving needs. Their prices are reasonable, their communication is excellent, and the moving guys were fast but careful with my belongings. They were on time and kept me updated throughout the entire process. I was very pleased.
Hello Reyna, Thank you so much for your amazing review. We’re thrilled to hear that you had such a great experience with our team. We truly appreciate your support and look forward to helping you again in the future.
These guys are best in class. They were fast, straight to the point and efficient. I pre-boxed most of my things and had labels to where things need to go in the new place to speed things up and it was an overall wonderful experience. They took care of everything proactively and didn’t need hand holding, while leaving important decisions to me. They disassembled furniture that was too large to fit through the doors and assembled it back at the new house too! Without the three of them it would have taken me forever.
Hello Margaryta, Thank you for your kind review and for trusting us with your move. Our team works hard to provide excellent service, and we're happy to know we delivered. We truly appreciate your recommendation.
I had 3 movers for 3 hours and they were awesome! they helped build my insane bed frame which took me 10 hours to build and they built it in 1 hour and they built my roommate's bed frame in like 15 min. They were awesome and I highly recommend!
Hello Cassidy, Thank you for your kind words. Customer satisfaction is always our top priority.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly movers15
- careful handling13
- courteous staff5
- smooth move4
- fast work4
- no hidden fees3
- no damage3
- on time2
- quick loading and unloading2
- affordability2
What the company says about itself
Taken from Chula Vista Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…before your move is finished. 05 FULLY INSURED This should be your top priority when l”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…we are fully insured and legally licensed. Just a few steps away from free moving”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Moving About Us Contact Us Blog FAQ Free Quote Chula Vista Movers Here for all of your”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews