Bluebird Self Storage
Self-storage facility in Dartmouth, Nova Scotia
Google rating
4.9
Ratings counted
286
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
3 of the 286 ratings in Google’s published star breakdown for Bluebird Self Storage are one or two star.
Against other listings in Dartmouth
11.5 percentage points lower than the middle of the 10 listings in Dartmouth we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 262 | 91.6% | |
| 4 star | 17 | 5.9% | |
| 3 star | 4 | 1.4% | |
| 2 star | 1 | 0.3% | |
| 1 star | 2 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Bluebird Self Storage at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Bluebird Self Storage, counted by matching the words they used.
- Items missing or never delivered1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Bluebird Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Getting my stuff out of there. Saw COCKROACHES running around. Staff is rude. Place is disgusting. Would advise anyone reading this to rent elsewhere. Reply: it’s the right place. I do t use my real name for reviews
Tom, we appreciate all feedback and are very surprised to hear about this. We have had no issues or complaints from any of our customers at our Dartmouth location and we can't find you in our system past or present, and so wonder if you made a review for the wrong site.Our Team in Dartmouth is…
Had my property stolen from here. They had the audacity to still try to charge me the monthly storage fee. Build your own storage space, you things will be better protected.
Thank you for your feedback. This Facility was not a Bluebird Site in 2018 and we hope that if you ever need storage again, you will consider giving Bluebird Storage a try, we promise you won't be dissapointed.
Storage unit is climatised and has good opening times. Be aware that a mandatory monthly insurance fee will be added, right now CAD 15. …
Thank you Sue for your feedback; we value your opinion and apologize for any miscommunication on our behalf. We stand behind our promises and guarantees, so you can be rest assured our Team will take care of this for you. We tried to find you up in our system but can’t find you under this name.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 16%
- Professional and courteous2 · 11%
- Turned up when they said1 · 5%
Counted across the 19 four and five star reviews we have read for Bluebird Self Storage. A review can mention more than one thing.
In their own words
Very quick and easy process worker was very helpful and very polite , move in was quick and efficient with the dolly’s and good under bay unloading for rainy weather conditions so u can stay dry and warm
Thank you, Morgan, for your 5-star review. We are thrilled to hear that your move-in experience was quick, efficient, and satisfying. Your kind words about our facility and staff are truly appreciated. We strive to make the storage process as easy and convenient as possible for our customers.
Great service — reminders came on time, I got my receipt right away, the place was clean, and the staff were excellent as well.”
Thank you for sharing your positive experience, Lulu. We are happy to hear that you found our service excellent! Our Storage Facility in Dartmouth Halifax is a wonderful site and offers many storage unit options and an indoor loading bay … More
I believe I’ve already provided a review for Bluebird on Google but it’s been awhile. If it helps anyone, my daughter and I still use their storage facility (after several years) and couldn’t be happier. I’ve tried other storage facilities that appeared to cost less but it turned out that they just have a different billing cycle - with the extra payments in a year, they’re about the same as Bluebird, if not more.
Thank you, Kerry, for taking the time to leave such a detailed and glowing review of Bluebird Self Storage. We greatly appreciate your feedback and are thrilled to hear about your positive experiences with our facility. We aim to provide … More
We have been renting our space for many years now. Always pleasant staff. Great access, clean, secure. There is a meeting room right on the premises that customers can reserve, so very convenient. We would highly recommend Bluebird Self Storage for all your storage needs.
Thanks, Debbie for the kind review. Our Dartmouth Storage Facility in Halifax NS is a beautiful site with many storage unit types and an indoor loading bay for your convenience. Thank you for recognizing the Bluebird Difference, we appreciate your business.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean site13
- secure building7
- friendly team7
- storage locker6
- loading bay4
- modern facilities4
- drive in bay3
- clean hallways2
- elevator size2
- inside loading bay2
What the company says about itself
Taken from Bluebird Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…find the right size. Access 6a – 11p 24/7 Monitoring Unload Indoors Loading Dock”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“Growth The partners of Bluebird have over 75 years of combined successful self storage dev”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- showmelocal.comdirectory