Boer's Moving & Storage | Schuitema Moving & Storage
Google rating
4.8
Ratings counted
254
Are 1 or 2 star
3.5%Around typical
The rating breakdown
9 of the 254 ratings in Google’s published star breakdown for Boer's Moving & Storage | Schuitema Moving & Storage are one or two star.
Against other movers in Holland
1.2 percentage points higher than the middle of the 3 movers in Holland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 239 | 94.1% | |
| 4 star | 6 | 2.4% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.4% | |
| 1 star | 8 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Boer's Moving & Storage | Schuitema Moving & Storage at 3.5%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Boer's Moving & Storage | Schuitema Moving & Storage, counted by matching the words they used.
- Items missing or never delivered3 · 43%
- Damage to belongings2 · 29%
- Price rose after the quote1 · 14%
Counted across the 7 one and two star reviews we have read for Boer's Moving & Storage | Schuitema Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DANGER! Read your fine print on your contract!!!!Used this company for 2 years. Had our storage items trucked out of State to our new home. Boers and Mayflower BIG RIPOFF Several items were missing, mostly tools, new Worx drill, saw, etc. Large cabinet by Magnolia home was severely damaged. Filed a claim for stolen and damaged items and were only compensated $60.00 as they only pay .60 per lbs. As replacement value.
Thank you for sharing your feedback and for choosing us again to assist with your move. We're sorry to hear about concerns and understand how frustrating this situation must be. It's important to know that your move was completed under … More
Gotta quote from these guys to move my stuff to new house 1 hr from Holland. 2 bd room apartment 870 sq ft. These clowns gave an estimate of 2300 dollars. Which is 1200 dollars over our highest estimate from 3 separate companies. 1 even included packing the boxes for wellllll under this ungodly amount. Avoid these guys at all cost. How they are in business is beyond me. PS This guy called my wife and tried to justify his gouging after this review. Not really a class act.
Kevin, we are sorry that we weren't able to accommodate your moving needs. Like many serviced based businesses, we have a standard minimum number of hours and costs that are required. Your feedback is appreciated and has been passed along for quality assurance. Thank you.
Do NOT pay Boer's for insurance on your household goods move. They encouraged me to increase my coverage, fir more money of course, which I did, and when I went to file a claim, Mayflower said I was not insured. I tried to contact Boer's about it but never got a response. So my box is missing and I paid for insurance that didn't exist. I will never recommend Boer's/Mayflower to anyone I like or respect.
Cathryn, we're sorry to hear you were dissatisfied with our services. Quality customer service and doing business with honesty and integrity are extremely important to us. If you'd like to talk about your experience, please call Mayflower Customer Care at [phone removed].
I find it truly unfortunate in that I have to leave a review such as this. In doing so hopefully it will address and or prevent any potential future problems that someone else may be able to avoid. To be fair this review is only in regards …
We would like to apologize for the communication issues you experience with setting up an estimate. Although we did not win your trust and your business, we do appreciate your feedback and hope that the movers you select do a great job for you.
We had Boers move us out of state. I will NEVER use them again!! We ended up with broken furniture and missing furniture!! Not happy with them at all!!!!!!!
Jennifer, we aim to deliver a premier moving experience. We’re sorry to hear about this and appreciate you taking the time to share this information. We would like to help you begin the claims process and arrange for an inspection. Please visit mayflower.com/claims or call [phone removed].
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 52%
- Worked hard and fast6 · 26%
- Turned up when they said3 · 13%
- Careful with belongings2 · 9%
Counted across the 23 four and five star reviews we have read for Boer's Moving & Storage | Schuitema Moving & Storage. A review can mention more than one thing.
In their own words
Polite, on time, courteous and sooooo efficient! This was far more affordable than I ever dreamed and the team was so thoughtful about what went where and how I wanted items arranged. Great team, great attitude and they should be the one you hire for your move!
Amber, we’re delighted to hear about your positive experience with our team. It's wonderful to know that their efficiency and thoughtfulness made your move smooth and affordable. Your trust in us is greatly appreciated!!
Moving can be quite stressful except when you have an outstanding company like Boer’s Storage and Moving. The entire process was professional and smooth. Larry came to our home, and gave us an estimate. We scheduled a time for the team of packers: a special group of ladies that handled all of our breakables with great care. They were super friendly. The next day the team of Aaron, Chris and Anthony(Lucas was there the first day) began the loading process.
Barbra, thank you for sharing your wonderful experience with us! We're delighted to hear that our team, including Larry, Aaron, Chris, Anthony, and Lucas, provided you with a smooth and professional moving journey.
Boer’s is an awesome company. 2nd time we’ve used them in 4 years. Because of bad weather predictions, they sent the whole team out a day early to pack and load get everything done in 2 1/2 days vs the predicted 3 days. Our household goods are now safely in storage. Bad weather comes tomorrow. What a great team effort! We are thankful for packers: Jean, Jayna, & Karen, and loaders: Manuel, Eduardo (Team Leader), Nick. Aaron, Chris, and Anthony.
Gary, thank you for sharing your positive experience with us! We're delighted to hear that our team was able to adapt to the weather conditions and ensure a smooth relocation for you. We’ll be sure to share your kind words with Jean, Jayna, Karen, Manuel, Eduardo, Nick, Aaron, Chris, and Anthony.
Both the people that packed us up and the people that moved us were amazingly efficient and professional. They were very kind and we really enjoyed spending time with them! We had a We had an initial walk-through the apartment with Larry and he was wonderful to work with. The Packers were Janna and Karen, and the movers names were Aaron and Anthony. If I ever moved again, I would definitely use this company. Fast and efficient!
Thank you for sharing your positive experience with us, Bre! We're delighted to hear that Larry, Janna, Karen, Aaron, and Anthony made your moving journey smooth and enjoyable. Our team is committed to providing efficient and professional service, and it's wonderful to know they delivered on that…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff29
- efficient staff15
- carefulness12
- furniture moving11
- moving crew6
- house moves4
- packing team4
- careful packing4
- conscientious movers3
- piano moving2
- easy scheduling2
What the company says about itself
Taken from Boer's Moving & Storage | Schuitema Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…to navigate through the menu items. FREE QUOTE Payments Designer Portal Designer Porta”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…long-distance, or worldwide needs. With over 90 years of experience in the industry, we pride”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Better. Boer's. 97 Years Experience Family Owned & Operated High Customer Satisfacti”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
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“Claims Tips FAQs Privacy & Terms Licence Number:18115 ICC NO: MC2934 US DOT: No. 125563 botto”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- superpages.comdirectory
- yellowpages.comdirectory
- yelp.careviews
- yelp.comreviews