Two Men and a Truck Moving and Storage
Google rating
4.9
Ratings counted
954
Are 1 or 2 star
2.3%Around typical
The rating breakdown
22 of the 954 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.
Against other movers in Holland
About the same as the middle of the 3 movers in Holland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 908 | 95.2% | |
| 4 star | 19 | 2.0% | |
| 3 star | 5 | 0.5% | |
| 2 star | 6 | 0.6% | |
| 1 star | 16 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving and Storage at 2.3%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.
- Damage to belongings7 · 35%
- Price rose after the quote3 · 15%
- Items missing or never delivered3 · 15%
Counted across the 20 one and two star reviews we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We hired Two Men and a Truck to move our daughter from a house in West Olive to an apartment in Grandville, about 25 miles. First, the movers did a really good job packing and moving everything. We were happy with the job they did. My complaint is with the price. I was only ever given an estimate of around $400 to around $800 for the move, and the final price came in at $846, which was higher than the estimate. That tells me they low-balled me on the estimate.
Larry, thank you for taking the time to share such detailed feedback. We genuinely appreciate you also recognizing that our moving team did a great job packing and caring for your daughter’s belongings. That part of your experience truly matters to us.
Moving guys were nice didn't have an issue with them but a family heirloom table, blew off the back of the truck as they were loading it broke they said they would fix it, a month and half later and after many phone calls I still do not have my table back, every time we call to see where it is, they give us a farther out date, and just don't seem to care at all that they broke this and it's been in my family for 100 years.
Hi Derek, Thank you for sharing your feedback. We genuinely regret that your experience didn’t meet expectations, especially given how important your family heirloom table and other items are to you. We want to first acknowledge your frustration.
Well, Carsten and Malachi scammed us. Never had this experience with 2 Men. Asked for pieces of furniture that was to be donated to Harbor Humane Thrift per my mother in law's request as she is deceased now. They attempted to take all the nice new furniture for their own. Carsten Was pretty sneaky how he asked for things. We should have met them at Harbor to make sure things were delivered. Harbor knew what was coming and these two men tried to take for themselves.
Cheryl, thank you for taking the time to share this and I am truly sorry for the experience you had. This situation does not reflect our standards, especially during a donation move that carried personal meaning for your family.
Would give a ZERO star rating if I could. This company did not return phone calls or emails for weeks. I finally called to cancel as they obviously didn't want my business. I originally contacted the Niles, Michigan location on 4/17/15. They emailed me saying they would call later that day. About a week later, I emailed back and asked if I maybe misread the email as I still hadn't received a call.
Jamie, we are so sorry to hear about your poor experiences with TWO MEN AND A TRUCK. Since that time our Lakeshore offices have come under new ownership and have earned a 96% customer referral rating thanks to much better training, employees, and practices.
Two Men and a Truck moved our household items locally in Holland, Michigan in April, 2025. Although the people sent to our house were good to work with, when we got to our new house we noticed really, really poor packing, unlabeled boxes, and a lot of broken and damaged items. We rejected their initial low offer ($500) for the damaged items. We obtained quotes, priced comparables and submitted a claim of $1338. All the damage (except $60) and the unlabeled boxes were caused by one employee.
Jerel, Thank you for taking the time to share your experience. We’re truly sorry for the issues you encountered during your move and for the frustration this caused. What you described regarding packing quality, labeling, and item damage is not the standard we aim to deliver.
Two F@#$s and A Truck is more the appropriate name for this company. We absolutely have had a nightmare of and experience with them!!!! We were quoted by Carol at our local St. Joseph, MI branch on 3515 Lakeshore Dr., that our move would be approximately 6 1/2 to 8 1/2 hours, I get it, this is an estimate but 30 plus hours, 4 trucks and I don't even know how many men later the job was finally done.
Scott, we are sorry for your frustration about your move exceeding the estimate. Our records show that the original estimate that your wife and Carol created listed only a fraction of the items you wanted us to move.
Hired this awful company to move one bed from the north side of Holland to downtown, maybe 10 miles, they promised the job would take no more than one hour at 134.00. They said it took two hours that included a drop off to bibles for Mexico to donate my old bed on the way back to their shop. After all said and done, I get a charge on my card for 273.00??? They promised an email receipt, documents that I signed, a synopsis of the day, and never delivered their end of the initial agreement.
Scott, we are so sorry to hear of your frustrations with your recent move. Our records show that our Operations Manager, Brian, has reached out to you concerning the length of your move yesterday. Please call our offices at [phone removed] so we may continue to work towards a happy resolution.
The moving team was great. The phone call and price structure were deceptive. I was quoted $134 dollars an hour, for a move of 1 large china cabinet 8 miles away from my home in Zeeland. I understood that if it took longer than an hour, it would be charged by the 1/4 hour. I was charged AN EXTRA $80.00 . This was NEVER mentioned on the phone, and in the letter; millage is logged at the bottom, but not in the expense table, and no $ sign telling me it was a charge.
Thomas, we're sorry to hear that your expectations were not exceeded on your recent move. We reviewed your records and are unable to find the charge you mentioned. We would truly appreciate the chance to speak with you to go over your services so that we may work towards a happy resolution.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous260 · 54%
- Worked hard and fast218 · 45%
- Careful with belongings89 · 19%
- Turned up when they said52 · 11%
- Kept in touch22 · 5%
- Price matched the quote6 · 1%
Counted across the 480 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.
In their own words
We have always used Two Men and a truck when we’ve moved and have not been disappointed yet. We actually had two trucks and 5 men! Raekwon, Jermaine, Robert, CJ & Daemon were amazing!! They arrived on time, were very respectful, professional and efficient. They made sure everything was properly packed and protected. Nothing was damaged in the move. Would highly recommend!!
We understand moving can be a headache. But we're all about turning that chaos into a smooth ride, and it sounds like we nailed it for you, Suzanne. Our team is grinning from ear to ear knowing we hit the mark. Thanks for choosing your Movers Who Care®!
Totally worth using. I loved the professionalism and respect for the move. Great communication. Helped me out with getting things moved where I needed them. Reasonable price.
Thank you, Lisa, for your wonderful feedback! We're thrilled to hear you appreciated our professionalism and communication. Thanks for choosing TWO MEN AND A TRUCK!
Brett and CJ did an efficient and careful packing of my items. Brett gave me plenty of feedback and information as the packing progressed. Amazed how quickly they could safely wrap my numerous and large items. On move day, Brett and CJ, as well as Jalen and Robert were conscientious and efficient as they packed the two trucks. They were equally helpful, efficient, and very careful in all they did.
Kay, your positive review serves as a testament to the hard work and commitment of our team. We will be sure to pass along your compliments to the move team who assisted you. Customer satisfaction is at the core of everything we do, and your feedback inspires us to continuously strive for…
Dylan and Drake were the movers who moved my Mom from Allendale, Michigan to Lansing, Mi. They were on time the morning of the move. They called 15 minutes before arriving to confirm the address of my Mom's apartment building. They were very cooperative and courteous. They worked very quickly and didn't damage any items during the move. I would highly recommend them to anyone wanted to use Two men and a Truck. The process was done quickly and very professional.
Thank you, Dennis, for sharing your positive experience with Dylan and Drake. We're thrilled to hear that they provided efficient and courteous service during your mom's move. Your recommendation means a lot to us. Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff246
- polite staff108
- efficient staff77
- professional movers39
- furniture moving28
- careful movers16
- furniture reassembly4
- careful packing4
- punctual movers3
- complicated move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- superpages.comdirectory
- yellowpages.comdirectory