Boston House Movers Inc.
Mover in Lynn, Massachusetts
Google rating
4.0
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 73.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 6.7% | |
| 1 star | 3 | 20.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Boston House Movers Inc., counted by matching the words they used.
- Damage to belongings2 · 50%
- Items missing or never delivered2 · 50%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Boston House Movers Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The first time they came they set up my adjustable base crooked. Then the next time they came, they broke my ceiling fan and denied. That night I noticed the ceiling fan wobbling but I didn't notice the missing piece until I found it in the closet. They hid it in the closet and I didn't notice it until a 2 weeks later.They did not have covering for their feet, so they walked in on my newly clean carpet with their shoes on very unprofessional.
I am disabled and called for a quote to move 1 bedroom set from Natick to Cambridge and was quoted $480! don’t use these guys for a quick move. They don’t give flat rates and are extremely overpriced. Better off renting a uhaul and paying someone for assistance.
Not the best experience. They damaged my property and refused to take responsibility. The low price wasn’t worth it. Hire them at your own risk. I definitely wouldn’t recommend them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 80%
- Worked hard and fast3 · 30%
- Turned up when they said2 · 20%
Counted across the 10 four and five star reviews we have read for Boston House Movers Inc.. A review can mention more than one thing.
In their own words
Excellent service!!!! They did not charge by the hour like most places do, they gave a price until the job was done. They were very helpful with other things I asked of them also. Very nice, fast, professional and helpful. Great moving company!!!!!
Jay and his crew were excellent!! They went above and beyond to make sure my move was less stressful. They are very professional and on time. I would recommend them to anyone who needs a moving company.
Jay and his team just completed my 4th move (in addition to 3 moves for friends/family we’ve recommended to) and I am always impressed with their efficiency and professionalism. They are well worth their price and take great care of our items - fragile, bulky, heavy, complicated to assemble - you name it they’ll take care of it. I hope for my own sake I don’t need their services again anytime soon but can’t recomend them enough for those that do!
Boston House Movers Inc. provided an excellent moving experience from start to finish. The team handled everything with great care, professionalism, and attention to detail, making the entire process smooth and stress-free. Highly recommended 100% reliable and professional service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency4
- punctuality2
- affordable2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory