Boulder All Star Movers, LLC
Its address is in Lafayette, Colorado. It appears here because Google returns it for Boulder.
Google rating
4.9
Ratings counted
1,166
Are 1 or 2 star
3.5%Around typical
The rating breakdown
41 of the 1,166 ratings in Google’s published star breakdown for Boulder All Star Movers, LLC are one or two star.
Against other listings in Boulder
1.5 percentage points higher than the middle of the 17 listings in Boulder we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,117 | 95.8% | |
| 4 star | 7 | 0.6% | |
| 3 star | 1 | <0.1% | |
| 2 star | 3 | 0.3% | |
| 1 star | 38 | 3.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Boulder All Star Movers, LLC at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Boulder All Star Movers, LLC, counted by matching the words they used.
- Damage to belongings1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Boulder All Star Movers, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I just want to start off by saying I’m not the type of person who leaves bad reviews it takes A LOT for me to leave a bad review. I didn’t think I could have a worse moving experience than I did two years ago, when a different company broke my tv. Well I was very wrong. Based off the reviews I thought these guys would be absolutely amazing. And Brandon and Jacob were fast! But at the expense of almost every single item I own, broken or damaged. I didn’t know it was possible to be that bad.
Watched one of their trucks parked outside sanitas brewery. After 2 hours, 3 gentlemen all piled back into the truck after clearly drinking beers. I know it's a tough job and they probably deserved a cold one. Not a really good look though. Maybe be more discreet or at least change out of your company shirts. Drunk driving a 20ft box truck isn't good for business.
James, What date and location did you see this happen at?
We have been loyal customers of this company. So, when they made the mistake of sending a truck that was too small for our move, (we reserved the larger truck), it cost us $$$ for them to make two trips instead of one. A month later when it …
Frederick, thank you for leaving this feedback as I apologize in advance for any and all inconvenience caused. As the owner I would personally like to speak with you regarding your experience with us and make sure we take care of you.
I had a mixed experience with this company recently in the move of my home and upright piano. When I originally booked this company, I warned them of the size and weight of the piano and offered to send pictures of it in order to help them …
Stefany, Thank you for taking the time to share your feedback. We genuinely appreciate your kind words about our crew and their professionalism. We deeply regret the inconvenience you experienced with the initial attempt to move your piano.
This is a strange review to write; was definitely a weird experience. We had moved internationally and left many things in storage (used a different moving company). We decided to stay international so we came back to ship more of our …
I called them a couple of times to get a quote for my townhouse move. They asked me to send some pictures of the furniture, which I did. They quoted me a 7 hour move. I mentioned to them that I will need to have furniture disassembled and …
Can’t believe i didn’t review these guys 2 years ago. Wish i could give them 0 stars. Told them EXACTLY what needed moving and two people showed up. Slow as slow can be. Took them 9 hours for a few items 20 min apart apts. never again.
As someone who owns a company that also offers move management services, I take great pride in helping my clients have the most stress-free move experiences whether we are helping them pack or unpack. And while I understand that you …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 55%
- Worked hard and fast10 · 50%
- Turned up when they said6 · 30%
- Careful with belongings4 · 20%
- Kept in touch2 · 10%
Counted across the 20 four and five star reviews we have read for Boulder All Star Movers, LLC. A review can mention more than one thing.
In their own words
First time using movers, and these guys made sure it wouldn't be the last. John, Mitchell, and Tyler showed up on time, let me know how everything would go, and then got to work. These guys quickly got all my furniture super protected with pads and wrapped up tight. They were especially great with my large TV. We were able to hit the 4 hour time limit I had booked, and that was traveling 45 mins away and going up stairs. These guys were great to work with, and incredibly professional!
We had two trucks and two three-person crews for our local move today and they were fantastic. Angel, Jaydon, Brad, Marquis, Anthony and Layton were fantastic. The crew worked their butts off in 80+ degree heat. They were efficient, careful, considerate, and kind - to us and each other. Best of all they seemed to really like each other and be having a good time. Even after carrying our piano down the outside stairs and wrangling it into our family room.
We hired Boulder Allstar Movers for a local move, and I honestly couldn’t have asked for a better experience. John, Patrick, and Johnny were awesome. They showed up on time, worked hard the entire day, and treated our furniture and boxes like they were their own. Moving is usually stressful, but these guys made it easy. They were friendly, professional, and had a great attitude from start to finish.
Boulder All Star Movers was terrific!! Had a large very heavy dresser that I needed moved from a home office to the garage. In our last move, it took 6 guys to move the dresser, but Boulder All Star Movers did it with just 3. They arrived promptly and were done within half an hour. Angel, Donovan and Anthony were terrific and very professional. Highly recommend!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff364
- polite staff106
- efficient movers43
- local move22
- moving crew17
- fast movers16
- furniture moving14
- careful packing11
- piano moving7
- office move4