The Move Caddies
Google rating
4.9
Ratings counted
273
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
3 of the 273 ratings in Google’s published star breakdown for The Move Caddies are one or two star.
Against other listings in Boulder
1.0 percentage points lower than the middle of the 17 listings in Boulder we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 264 | 96.7% | |
| 4 star | 4 | 1.5% | |
| 3 star | 2 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Move Caddies at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Move Caddies, counted by matching the words they used.
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for The Move Caddies. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Dylan D, Mike, Don C did my unpacking of container. Either Dylan or Mike found my hand trolley in garage and asked to use it. For purposes of unloading I said yes. I have never seen it since. I contacted the office the next week and wanted it returned. I STILL DO. I received no call back. Integrity is KEY when working with people. I hope to hear from this company and have this addressed.
Thank you for your wonderful feedback! We're thrilled to hear that Dylan, Mike, and Don provided you with exceptional service. We look forward to assisting you again in the future!
Unfortunately, I am changing my review due to pricing discrepancies and unprofessionalism. After emailing Maria multiple times post move, I have yet to receive any response or clarity. When I spoke to Maria on 6/5, I was quoted $169/hour for a crew of 2 and 1 truck. We discussed the details at length, and I also have a screenshot of the original quote. I went from a small studio (500 sq feet) to a 1 bed (600 sq ft), so this was a very small move.
Thank you, Grace, for your wonderful feedback! We're thrilled to hear our team provided efficient service and that you appreciated their friendly demeanor. Your satisfaction is our priority!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous126 · 50%
- Worked hard and fast115 · 46%
- Careful with belongings50 · 20%
- Turned up when they said31 · 12%
- Kept in touch12 · 5%
Counted across the 251 four and five star reviews we have read for The Move Caddies. A review can mention more than one thing.
In their own words
The company and the specific movers (Cory, Dean, and Blake) who helped me were excellent. Communication was professional and timely. The movers arrived right on time and worked incredibly hard. They put things everywhere I needed them to go and were careful with the delicate boxes. I would definitely hire this company again.
Thank you, Sarah! We appreciate your kind words about Cory, Dean, and Blake. Our team strives for excellent service and communication. We look forward to assisting you again in the future!
I was very pleased with Corey and the crew. They came out to give me an estimate before the move. I let them know of my concerns with all the antique furniture that needed to be moved and what aspects of the move preparation I would perform. They were on time when they said they would arrive with no mishaps coming up the mountains. All of the personnel got to work quickly making sure that everything was well wrapped and protected.
Thank you, Scott, for your excellent review! We’re thrilled to hear that Corey and the team met your expectations, ensuring a smooth move for your antique furniture. Your satisfaction is our priority!
Great experience. Reese, Jay, Clyde and Don hustled all day. They were careful with our stuff and our the houses on both ends and they were friendly and courteous throughout. Would totally use these guys again. Previous weekend, Reese, Will, Jary Garett, Clyde and Adrian busted their tails for over 9 hours getting the bulk of our stuff loaded and unloaded. Once again, friendly, courteous, careful and thorough! The day before that, Reese, Will, Jay and Garrett packed all of our breakables.
Thank you, Holger, for your glowing review! We appreciate your recognition of our team's hard work, care, and professionalism. It's wonderful to hear you enjoyed your experience with The Move Caddies. We look forward to serving you again!
Look no further, this the only company to choose. While moving my daughter home from CSU as a single parent I encountered several challenging issues. Assuring me that everything would be alright, Maria was the next level master coordinator in meeting my every need and timeframe. Then, Cameron and Garrett arrived right on time as scheduled, actually minutes earlier. OH MY GOODNESS. These two might have been the nicest people I met while in Fort Collins.
This is an amazing review, George! Thank you so much from all of us. It was a pleasure working with you guys.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling40
- polite staff33
- professional movers18
- smooth move10
- value for money6
- easy to work with5
- expert crew2
- disassembly and reassembly2
- small furniture moving2
- strong movers2
What the company says about itself
Taken from The Move Caddies’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…when needed. Is The Move Caddies fully insured in Boulder, Colorado? Yes. The Move Cad”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Colorado? Yes. The Move Caddies is a licensed and insured moving company serving Boul”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Resources Careers Blog Contact Us Get a Free Estimate Get a Free Estimate About Us Services A”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- instagram.comsocial
- yelp.comreviews
- birdeye.comreviews
- chamberofcommerce.comdirectory