Box-n-Lock Storage
Self-storage facility in West Jordan, Utah
Google rating
4.9
Ratings counted
87
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
1 of the 87 ratings in Google’s published star breakdown for Box-n-Lock Storage are one or two star.
Against other listings in West Jordan
About the same as the middle of the 4 listings in West Jordan we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 94.3% | |
| 4 star | 4 | 4.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Box-n-Lock Storage at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 11%
- Professional and courteous2 · 11%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Box-n-Lock Storage. A review can mention more than one thing.
In their own words
My wife and I visited this facility this past weekend to rent a unit to replace our existing unit at Extra Space. I was very impressed with this facility and its staff. The employee was very polite and nice to work with. We thought we knew …
Thank you for your review, Mark! It was great having you visit our West Jordan self storage facility. We’re glad you took the time to explore your options, and we’re confident you’ll find our clean, secure, and well maintained storage units to be a great fit.
We recently rented a storage unit at Box n Lock while preparing for our move, and the experience was excellent. The whole process was very quick and easy, which made things so much less stressful for us. The facility is brand new and …
Thank you for your wonderful review, Ximena! We’re so glad to hear your move-in experience at our West Jordan self storage facility was quick and stress free. Providing clean, secure, and reliable storage units is a top priority for us, and it’s great to know that gave you confidence in storing…
The facility is clean and safe. Amazing staff who answered all our questions and made sure we had everything we needed and then some. Great pricing, great promotional deals.
Thank you, Taylor! Providing excellent service is important to us and we're happy that stood out to you. We appreciate you choosing our West Jordan self storage center for your storage needs.
I have been renting since January/February of 2023 It has been a great experience so far. only negative it seems, recently this year it seems like they keep raising rent and every couple of months now. I have had friends rent here due to the great staff, however I Don’t think I’ll recommend any additional future friends/business due to raising rent every few months. It’s possible I may have to go back to one of there competitors which was a bit less than this company.
Thank you for the review and feedback Tim! You have been an excellent tenant. We will take your feedback into consideration and we appreciate you sharing it with us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- affordability9
- new facility7
- big carts4
- brand3
- safe units3
- reachable staff3
- unit size2
- single issue2
- renting experience2
- flexible payment2
What the company says about itself
Taken from Box-n-Lock Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Commercial storage Gated access control 24/7 security cameras Month-to-month leases”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory