Burgess Transfer and Storage (A Canada Moving Company)
Moving and storage service in Dartmouth, Nova Scotia
Google rating
4.4
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 73.3% | |
| 4 star | 2 | 13.3% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 6.7% | |
| 1 star | 1 | 6.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Burgess Transfer and Storage (A Canada Moving Company), counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Burgess Transfer and Storage (A Canada Moving Company). A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We would never use this company again. They were short staffed, took almost 12 hours to move us and damaged our furniture and floors. We are still waiting, almost 9 months later, for our floor to be repaired. The actual movers themselves were friendly and nice, hence the 2 stars. If not for that, it would have been a zero.
Hello Tanya, Can you contact our Dartmouth office at [email removed] and ask to speak to Kim Inglis about your experience. You can also call: [phone removed]
Do not use it for long distance move!! Avoid it at all cost. Sneaky as hell and the service department was horrible to speak with. Snoody attitude and only cares about collecting money. I move from NS to AB using their service. Not only were they late for delivery, they also asked for extra charges to shetle service, which was not included in the original bill. And deny delivery if the shetle service cost was not paid. If this wasn't high way robery I don't know what is!!!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 29%
- Kept in touch2 · 29%
- Turned up when they said1 · 14%
- Careful with belongings1 · 14%
- Professional and courteous1 · 14%
Counted across the 7 four and five star reviews we have read for Burgess Transfer and Storage (A Canada Moving Company). A review can mention more than one thing.
In their own words
This is the team you want for your move! Awesome communication with the office to figure out exactly what I needed because moving is something I don’t do that often. Great care was taken with my belongings - it was wrapped and strapped in the truck and arrived exactly how it left. The guys were on time, quick and an absolute pleasure to work with :-) So nice to see a team that enjoys what they do! Highly recommend A+
Thank you so much for taking the time to share your experience. Feedback like yours motivates our team to continue delivering reliable, professional moving services.
What an efficient, friendly and accomodating moving company to work with. They are in charge of our military move and have been so great deal with.
Thank you for your thoughtful review. Reviews like yours reinforce our commitment to delivering reliable and high-quality moving services.
Can't say enough about how good Burgess Transfer is, but here's a few words: We had 3500 lbs from a large 1 bedroom apt moved across the country. One 4-man skilled team of pros boxed and loaded in, and another 4-man skilled team of pros unloaded, skippered by the same captain. A very heavy piano was part of the load. Emphatically saying these guys are good is a blatant understatement. You won't go wrong with this bunch.
Thank you so much for taking the time to share your experience. Feedback like yours motivates our team to continue delivering reliable, professional moving services.
Highly recommend this company! As someone moving from NS to BC I was anxious about costs and transparency. Not only did the owner communicate in a timely fashion, he immediately updated the estimate when United Van Lines let him know that a shuttle service would be required on the delivery end. (my destination address is on a narrow laneway) For someone on a budget, this communication was greatly appreciated.
Thanks for leaving us an awesome 5 star review. We're glad you chose us to be part of your moving experience.
What the company says about itself
Taken from Burgess Transfer and Storage (A Canada Moving Company)’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“Nova Scotia treats every move uniquely Since 1940, we have built our business on deeply h”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Inventory Lists for All Our Moves. Guaranteed Quotes With a thorough Walk-through; Ke”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…your home or business, click here for a free quote, or call any of our locations across Ca”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…businesses throughout Nova Scotia for over 70 years. Our mover in Dartmouth Nova Scotia tre”Raw text captured from the page, including any surrounding navigation.