Butterfield Moving
Its address is in Hillsboro, Oregon. It appears here because Google returns it for Beaverton.
Google rating
4.8
Ratings counted
113
Are 1 or 2 star
2.7%Around typical
The rating breakdown
3 of the 113 ratings in Google’s published star breakdown for Butterfield Moving are one or two star.
Against other movers in Beaverton
1.2 percentage points higher than the middle of the 8 movers in Beaverton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 104 | 92.0% | |
| 4 star | 6 | 5.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Butterfield Moving at 2.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Butterfield Moving, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Butterfield Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Employees didn't handle any box with care, An hour and a half late last their 5 hour delivery window, broken plates, my bookshelf is missing all its pegs so I can't put it together, save yourself the headache and don't hire them.
Hello Nihilistic Dysfunction, We apologize for not meeting your expectations. Hopefully, you found the missing pegs (as they were taped on the bookshelf). Please note, as soon as you posted your review, we reached out to you as soon as possible to resolve the matter.
Was helping my niece with her move. Patrick Butterfield was condescending, rude and disrespectful. My niece finally said just put my stuff back I don’t trust you with it. Would not recommend.
First of all, I would just like to start with saying I sympathize for your niece. Her situation is unfortunate. I take a lot of pride in beeing one of few moving companies willing to provide services for social services agencies that … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 60%
- Professional and courteous9 · 45%
- Careful with belongings4 · 20%
- Kept in touch4 · 20%
- Turned up when they said3 · 15%
Counted across the 20 four and five star reviews we have read for Butterfield Moving. A review can mention more than one thing.
In their own words
They are AMAZING! Best moving company I’ve ever worked with hands down (and I’ve moved 9 times in the last 12 years). They were super efficient and friendly. Very punctual and got straight to work. I felt bad because our items and home were coated in cat fur and very dusty but they never complained. I was also anxious because we ran out of time to pack a lot of small random items and big awkward items but these guys somehow worked their magic and were able to get everything packed, wrapped, dissembled, and loaded…
Thank you so much for your wonderful review, and the 5-stars. We are extremely appreciative. So happy that you had a great experience with us. Thank you for acknowledging our amazing team, they do an excellent job and really care about our … More
Patrick and his team really came through on this last minute move. I called on a Tuesday night for a Friday move. He was friendly and made it easy. Gave me a fair quote, explained how things would work and once I confirmed I was able to communicate with him via text. Which is so incredibly helpful because the last thing you want to do when moving and having questions for a mover is to have to call every time. He was responsive and helpful. The day of the guys showed up and got to work.
Thank you for your review and feedback. We really appreciate you recommending us.
They were incredible! Communicative in the timeframes they said they’d be, wildly reliable in maintaining their scheduled window of service, and efficient as HELL! If you want professionalism, swift work, and focused/careful movers who can do the job right the first time, call Butterfield! I stand on it with all ten toes! There isn’t a scratch on my floor or a chip in my furniture, and it took them less time than I could boil water to offer them tea!
Thank you so much Monet! We really appreciate your awesome review and acknowledging our stellar team.
Id give 10 stars if I could. Logan and Ziggy were on time, professional and friendly, extremely efficient, and all around great to work with. They got us moved between apartments so fast I actually couldn't believe it. By lunch time we were done and I hadn't lifted a finger. If you need movers dont hesitate to hire Butterfield.
Hi Ben, thank you for recognizing team Logan and Ziggy, they are awesome! We are so happy you had a great experience with us. Thank you for the 5-stars, we really appreciate it.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff31
- courteous staff13
- furniture moving5
- fair pricing4
- no damage3
- careful movers3
- amazing staff2
- great team2
- swift work2
- finding directions2
What the company says about itself
Taken from Butterfield Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Experienced, Efficient, and Exceptional Licensed and Insured Residential and commercial”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and Surrounding Areas Call us for a free estimate For emergency moving services in Hillsb”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Checklist Effortless Moves, Every Time Family-Owned, Integrity-Driven Experienced, Efficien”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…of respect for your items. After more than 10 years in the field, Patrick knows how to exec”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Efficient, and Exceptional Licensed and Insured Residential and commercial moves requir”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- merchantcircle.comdirectory
- yelp.comreviews
- bbb.orgreviews