Cape Cod Moving & Storage
Moving and storage service in Plymouth, Massachusetts
Its address is in Bourne, Massachusetts. It appears here because Google returns it for Plymouth.
Google rating
5.0
Ratings counted
101
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
1 of the 101 ratings in Google’s published star breakdown for Cape Cod Moving & Storage are one or two star.
Against other listings in Plymouth
About the same as the middle of the 9 listings in Plymouth we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 99 | 98.0% | |
| 4 star | 1 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Cape Cod Moving & Storage at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cape Cod Moving & Storage, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Cape Cod Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I think that bad experiences are just as important to share as positive ones. I would hate for anyone else to have the experience we did. We stopped by to pick up prepurchased and previously used boxes for our upcoming move. When we arrived as planned. We were met with open hosility and sexist behavior by a manager. I was not going to tolerate his rudeness in this brief costumer service interaction and when I challenged him, he made it personal. I found them to be unprofessional and unprepared.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 58%
- Professional and courteous8 · 42%
- Kept in touch3 · 16%
- Turned up when they said2 · 11%
- Careful with belongings2 · 11%
Counted across the 19 four and five star reviews we have read for Cape Cod Moving & Storage. A review can mention more than one thing.
In their own words
This was a fantastic experience from beginning to end! Professional, totally reliable, hardworking, thorough and careful, yet fast. I cannot recommend them highly enough!
Excellent service planning our move with us via zoom walk through, and delivering boxes and packing materials (twice!). On the day of the move communication with team leader John was great, the team arrived right on time, and our place was …
Highly responsive and honest, I called CCMS for a short notice, out of state move. An estimator was on site the next day and my move was booked and executed within a weeks notice. The crew was pleasant and efficient moving us to Maine. An error in final billing left me with a bit of a shock, Russell quickly rectified the issue. It's refreshing when a company can admit an error and take appropriate action. Customer service means something them! You can't go wrong with these guys.
The entire team at Cape Cod Moving and Storage are very professional. Doug and Russell and Gina in the office went above and beyond to make the process smooth and stress-free. The movers handled my belongings with great care and attention to detail. I used the storage facility as well which was very clean and they kept wonderful care of my belongings while in storage. I highly recommend Cape Cod Moving and Storage to anyone in need of reliable and trustworthy movers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pleasant crew15
- careful movers14
- estimate14
- efficient crew7
- care for possessions6
- moving crew5
- short notice3
- quick move3
- furniture moving2
- care with walls2
What the company says about itself
Taken from Cape Cod Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…all your moving and storage needs. As licensed and insured Cape Cod movers, we have de”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and storage needs. As licensed and insured Cape Cod movers, we have decades of exp”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Company Cape Cod Moving Company Get a free quote 0 Toggle menu Home Our Services Local M”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Storage Solution Cape Cod Movers With over 30 years of Moving experience, we take pride in”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Cape Cod Moving Company, in business since 1991, is committed to excellence and takes p”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- superpages.comdirectory
- birdeye.comreviews