Carey Moving & Storage of Asheville

We were very dissatisfied with our move. First, we were scheduled for a packing day and they did not show up. Secondly, they lost our 60" flat screen TV. Then one of our front steps was damaged during the move. We did not notice the damage for a couple of days, because we always go through the garage. We first contact Allied and then Carey Moving and were told because "we did not write down anything on the paperwork the day of the move", they would not do anything for us.

Saying that hiring this company to manage my long distance move was one of the worst decisions of my life would be an understatement. When they came to view my items to estimate a cost to move, she was fantastic. Even the ladies writing quotes were great. We hit a stumbling block at the movers. These guys took apart everything that would come apart (and some that didn’t, but they made them anyways). They were late every day and left early every day.

The most unprofessional moving company! Do not use them! I paid for a ferry and tractor trailer. They showed up with a ferry truck and no tractor trailer. They did not come to work! They showed up at 12-2 pm. What should have been one day was 3! They lost all the plugs and cables! The fire sticks are gone. All my furniture was not covered. They destroyed most of my decorator furniture. They split it to two loads instead of what I contracted for. The second load was crushed and damaged.

This moving company removed my items from my house with no problem. When they placed it in storage they decided to take my weight bench, desk, and other items apart. They miss placed a lot of the hardware. This company failed to pay me for all stuff that was broke. I had a weight bench that is not fully functional, weights that are missing because they took the weights out of the crate that I placed them in. They kept my brand new container which cost me almost $50.

AVOID THIS BUSINESS AT ALL COSTS. I paid Carey Moving & Storage to pack and move my belongings from Asheville to Raleigh, NC. I signed the agreement before the move in which they said they would repair or replace damaged items. (A moving company I used previously had a similar agreement which they stood behind and I was very pleased with their services. I thought Carey would do the same.

READ THIS BEFORE DOING BUSINESS WITH CAREY MOVING & STORAGE/ALLIED VAN LINES. Carey Moving & Storage/Allied Van Lines has been the worst moving company we have ever hired! The cost of our move from NC to FL was $5,119.41 which included additional liability insurance that we purchased in the event our furniture was lost, damaged or stolen. During the move our expensive, quality wood bookcases were badly damaged. Their settlement offer for the damaged furniture was $925.00, not nearly enough.

I have moved across the country 3 times in the past 6 years. Carey Moving and Storage provided poor service from the beginning. We moved over 16,000 pounds each time. No one came out to inspect what services would need to be provided, nor did they ask. We communicated that we had moved 18 months previously and that much of our belongings had not been unpacked. 5 people arrived to pack us with anticipation of over 3oo boxes(and much profit) to be done. Instead 11 boxes were packed.

Today, my husband and I spent almost $2000 to have the contents of a 1,350 square foot rental house moved less than 1 mile into our newly purchased house. Tonight, right now, my 5 children are sleeping on the floor because their beds are completely non-functional. Some are damaged so badly that we will most likely not be able to repair them. All 3 sets of bunks were purchased just 4 months ago and in great condition this morning.