Rye Moving & Packing
Mover in Asheville, North Carolina
Its address is in Fletcher, North Carolina. It appears here because Google returns it for Asheville.
Google rating
4.9
Ratings counted
156
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
2 of the 156 ratings in Google’s published star breakdown for Rye Moving & Packing are one or two star.
Against other listings in Asheville
About the same as the middle of the 21 listings in Asheville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 152 | 97.4% | |
| 4 star | 1 | 0.6% | |
| 3 star | 1 | 0.6% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Rye Moving & Packing at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Rye Moving & Packing, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Rye Moving & Packing. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible service, Owner Logan is a complete awful person who is a self centred-self serving unprofessional piece of person. LOST ALL MONEY IN DAMAGED MATERIAL
This review is not from a real customer of ours. It's from someone who could called me this morning trying to sell marketing services. I told him I wasn't interested in switching services at this time and hung up the phone.
I must preface this by saying Logan was a genuinely nice person over the phone, and our interactions were pleasant. I had called and priced out several moving companies in town to take on the job of my move near the end of June. After pricing everyone out, Rye Moving was indeed the best value of all local companies which is the reason I wanted to work with them. I called in and scheduled my move 5 weeks in advance, was told everything was set and we were booked.
Hi Garrett. I can't express how bad I feel for this mistake. I've received many calls from others who were in the same situation and I can't believe I was on the other end of this. We had an unusual situation happening during the time of … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 40%
- Worked hard and fast6 · 30%
- Careful with belongings5 · 25%
- Turned up when they said1 · 5%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for Rye Moving & Packing. A review can mention more than one thing.
In their own words
Logan and his team were A+ beginning to end. Responsive communication, transparent pricing, careful with our furniture, on-time, kind, and efficient. I cannot say enough. We will certainly use again!
Thank you very much, Laura! It was a pleasure to work with you and assist with your move. We truly appreciate your kind words about our communication, transparent pricing, punctuality, efficiency, and the care our team took with your … More
We learned about Logan Rye through a neighbor who had used his services, and since we were relocating from out of state, cost, quality, and reliability were especially important to us. Working with Logan remotely was easy and straightforward, and it was clear from the beginning that he is an honest, trustworthy individual. The move itself went smoothly—his crew was conscientious, courteous, and handled our belongings with care. Everything arrived without any real damage.
Thank you very much, Jorge! It was a pleasure to work with you on the process and I can't thank you enough for your kind words. We try to make to the process as easy and as straightforward as possible no matter if we're moving across the … More
Second time using Rye M&P and it was excellent. They arrived on time and moved our entire office in 1.5 hours. Rye is really cost effective and time oriented. No damages at all. WILL USE AGAIN!
Thank you very much, Clay! It was a pleasure to meet you and assist with the process. I've always said that we work as quickly and as safely as possible and I'm happy this has been evident. Please give us a call or message at any time and we look forward to working with you in the future!
We had great experience with Rye moving. Cody and Paul were great and took time wrapping all our furniture and Logan came and helped out too since we had so much stuff. We had been in our old house over 30 years and we had a lot . Logan was great at answering all my questions which I had a lot and they were the best quote that I had gotten. I must have gotten like 7 quotes for our move and I’m so thankful to support this local business and veteran business as we all need to thank our veterans for their service.
Thank you very much! It was truly a pleasure working with you and helping with such a big move after 30+ years in your home—that’s no small task. I’m glad Cody and Paul took great care wrapping everything, and I was happy to jump in and help as well.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff36
- fair pricing7
- professional movers6
- local move6
- efficient moving company5
- easy transition3
- accurate quote2
- conscientious crew2
- strong movers2
- antique furniture moving2
What the company says about itself
Taken from Rye Moving & Packing’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…site. Our team is fully licensed and insured, meaning you can trust us with any of y”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…on every job site. Our team is fully licensed and insured, meaning you can trust us w”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“. Call our local movers now to get your free estimate! We offer services in and around: Weave”Raw text captured from the page, including any surrounding navigation.
- Describes itself as veteran ownedsays on their website
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“…estimate on our services! Being a veteran-owned and operated business, we stand by anyo”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…the greater Asheville, NC area. With more than 10 years experience with local and long-distance”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yellowpages.comdirectory
- nextdoor.comsocial