Carolina Classic Carriers
Trucking company in Hickory, North Carolina
Its address is in Granite Falls, North Carolina. It appears here because Google returns it for Hickory.
Google rating
4.8
Ratings counted
53
Are 1 or 2 star
3.8%Around typical
The rating breakdown
2 of the 53 ratings in Google’s published star breakdown for Carolina Classic Carriers are one or two star.
Against other listings in Hickory
3.6 percentage points lower than the middle of the 17 listings in Hickory we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 50 | 94.3% | |
| 4 star | 1 | 1.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Carolina Classic Carriers at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Carolina Classic Carriers, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Carolina Classic Carriers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My experience with Carolina Classic Carriers was absolutely terrible from start to finish. I purchased a brand-new bedroom set on 9/29, including a bed frame, dresser, nightstands, and chest. At the time of purchase, I clearly stated that delivery was needed 10/30–10/31 due to moving into a new home and being 8 months pregnant. I specifically explained that I could not sleep on the floor because getting up and down was extremely difficult.
We delivered your order on November the 4th. You requested after the 30 of October. The next available truck was on the fourth. Your check did not clear after the first time deposited. I phoned and told you. A week later I ran it through … More
I bought a sofa sleeper from Lindys Furniture in March and Carolina Classic was supposed to deliver it and its been over 2 months now and it's still not delivered. Where is it.
I apologize you had a less than terrific experience with another company, but we have no record of you in our system. We certainly don’t hold furniture for two months unless by request, then of course we’re happy to oblige. We’re happy to … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 53%
- Careful with belongings3 · 18%
- Kept in touch2 · 12%
- Turned up when they said1 · 6%
Counted across the 17 four and five star reviews we have read for Carolina Classic Carriers. A review can mention more than one thing.
In their own words
It has been my pleasure to work with this fantastic company repeatedly for both short range and long range deliveries. I have not worked with a more honorable, professional and informed moving company before. Each step of the process has been done with my convenience in mind. They are on time, professional and do an amazing job of protecting not only the items being moved, but also the walls and other items in the house. I would strongly encourage you to use this company.
Thank you so much for the kind words, it is always a pleasure being able to serve you. We love working with you and making your homes look so beautiful. The CCC family loves and appreciates you so much!
Robert, Cameron and Jay were absolutely phenomenal when they delivered my large sectional. They communicated with me along their way and actually came a day early. They were very respectful of my property in and out. Set everything up and …
Thank you for your kind words. We strive real hard for perfection. Having customers like you, make our job worthwhile. You are the best part of or job. Thank you
Finding professional, friendly and concientious service in the delivery business can be a challenge. Fortunately, Carolina Classic Carriers demonstrated all of these characteristics in my delivery experience with them. The company clearly cares about its reputation as a family enterprise that offers high-quality service. They communicated with me multiple times and delivered on-time and ensured an excellent delivery experience. I highly recommend and will use for future needs.
Wonder experience! Top notch. Would also rate higher if I could. They went so beyond in the delivery and set up of white glove delivery. They went the extra mile(s) to make sure the bed frame fit securely and would safely hold the movable platform for years to come. True professionals. Skilled, Intelligent and sincere. We are so grateful for their wonderful, wonderful care and fine work.
Thank you so much for your wonderfully kind review! It warms our heart to know we have provided a service and act of kindness to our customers. We want to extend our gratitude and appreciation to you, without awesome customers like you we … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff18
- polite staff7
- communication5
- furniture setup5
- furniture care3
- family enterprise3
- careful handling2
- protective pads2
- moving needs2
- unpacking2
What the company says about itself
Taken from Carolina Classic Carriers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“Estimate Request a Quote Licensed & Insured Family-Owned Since 1982 NC, SC, TN,”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Get Instant Estimate Request a Quote Licensed & Insured Family-Owned Since 1982”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“Contact Call 828-313-1207 Family Owned Since 1982 White-Glove Furniture Delivery Warehous”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“Coverage Contact Call 828-313-1207 Family Owned Since 1982 White-Glove Furniture Delive”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- facebook.comsocial
- chamberofcommerce.comdirectory