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Carolina Shed Movers

Mover in Rock Hill, South Carolina

Google rating

4.8

Ratings counted

61

Are 1 or 2 star

6.6%Above typical

The rating breakdown

4 of the 61 ratings in Google’s published star breakdown for Carolina Shed Movers are one or two star.

Against other listings in Rock Hill

This company6.6%
Typical listing in Rock Hill5.3%

1.3 percentage points higher than the middle of the 12 listings in Rock Hill we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5793.4%
4 star
00%
3 star
00%
2 star
11.6%
1 star
34.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Carolina Shed Movers at 6.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Carolina Shed Movers, counted by matching the words they used.

  • Price rose after the quote1 · 33%
  • Damage to belongings1 · 33%
  • Items missing or never delivered1 · 33%
  • Stopped responding1 · 33%

Counted across the 3 one and two star reviews we have read for Carolina Shed Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewLaila H.4 months ago
PLEASE DO NOT USE THIS GROUP!!! If I could give this experience a negative star, I would. First off, he would not answer the phone when he mentioned that he would communicate with us the day before moving. After ample reaching out, we finally connected, gave no apology, but we did get things situated. Then today, the moving day, he was expected to arrive around 8-10 am at the first destination, he did not arrive to the location until 3 pm.
Reply from the business

We’re sorry to hear about your experience and the frustration surrounding the move regarding the shed you were selling. … More

1-star Google reviewAnalee F.3 months ago
They did not complete the job. The shed was moved 55 miles but it took them a full 7 hours. Upon arrival, a good portion of the roof was torn off and they refused to place it and level it, claiming it was too heavy and they didn't have a way to do it. The building was left in the driveway and was left to find someone else to put it in place and level it, along with fixing the roof. You're better off going with a company who can actually get the job done. Paying twice is not fun.
Reply from the business

We appreciate your feedback and the opportunity to clarify what occurred. Before scheduling, all customers review and acknowledge our terms, which clearly … More

2-star Google reviewKayla L.a month ago
The communication could have been much better and the terms and conditions were under a small arrow with no indication that they needed to be accepted in a text message. The hidden fees did not sit well with me. I would go with another company next time due to the lack of professionalism. The only pro, the shed made it to my property if you don’t mind feeling a little deceived.
Reply from the business

Thank you for taking the time to share your feedback. We are pleased to hear that your shed arrived safely at its new location, but we are sorry to hear that you felt there was miscommunication during the process. … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous7 · 35%
  • Kept in touch5 · 25%
  • Worked hard and fast3 · 15%
  • Turned up when they said2 · 10%

Counted across the 20 four and five star reviews we have read for Carolina Shed Movers. A review can mention more than one thing.

In their own words

5-star Google reviewLindsay C.2 months ago
Great communication! Super quick turn around time from inquiry to drop off. Made pickup and drop off seam effortless! The 2 delivery guys were friendly and respectful. Highly recommend!!!
Reply from the business

Thank You lindsay! We appreciate the opportunity.

5-star Google reviewDonna F.2 months ago
These guys did an awesome job for the delivery and set up for our newly purchased shed. They delivered on time and set that thing up in no time. The shed is level and looks amazing. I'd refer them to anyone that needs a building delivered. Thanks guys ☺️
Reply from the business

Thank you Donna!! We appreciate the opportunity!

5-star Google reviewZavia C.3 months ago
The shed delivery team was excellent. They were knowledgeable, professional, and very pleasant throughout the entire process. They handled everything with care, answered all of my questions, and made the delivery smooth and stress-free. I truly appreciated their positive attitude and attention to detail. Highly recommend this team for their outstanding service.
Reply from the business

Thank you! Glad we could be a part of your new building.

5-star Google reviewCharles F.2 weeks ago
These guys was great they moved my storage shed without any problems at all and got there before time and had it set up and leveled at my new place in no time and with a awsome price. I wouldn't have anybody but these guys to do it ....if you need your shed moved these guys are it.
Reply from the business

Thank YOU Mr. Funderburk! We appreciate the opportunity!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • shed moving13
  • friendly staff13
  • communication8
  • affordable3
  • building moving3
  • answering questions3
  • scheduling2
  • precise placement2
  • punctuality2
  • pleasant staff2

Before you hire Carolina Shed Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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