Cary Moving
Mover in Cary, North Carolina
Google rating
4.1
Ratings counted
117
Are 1 or 2 star
21.4%Well above typical
The rating breakdown
25 of the 117 ratings in Google’s published star breakdown for Cary Moving are one or two star.
Against other movers in Cary
17.5 percentage points higher than the middle of the 11 movers in Cary we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 87 | 74.4% | |
| 4 star | 5 | 4.3% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.9% | |
| 1 star | 24 | 20.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Cary Moving at 21.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cary Moving, counted by matching the words they used.
- Crew conduct3 · 38%
- Damage to belongings1 · 13%
Counted across the 8 one and two star reviews we have read for Cary Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was very happy with the movers who came right on time and used time very efficiently. I thank Pat Jami Reggi and Wayne for their nice work. I paid whatever they put down on the paperwork before they left my house. All was nice and good experience. Then a I got a call from their office and the lady says I did not pay the last 30min. I was busy with the house at that time so I told her that i will come by to talk about it. A day later a guy calls. Later I learned that he is the owner and manager there.
The short guy with the beard was rude to me. There were bunch of customers in line and he was alone. So I can somewhat understand his burden. However it is a weekend and online system tells them how many customers are coming and at what time. At this day and age if he won't be solving staff logistics problem he shouldn't do this job. It is kind of oxymoron that this happening in a U-haul store. I was 4th in line it took me 45 minutes to get his "awesome" service.
I didn’t use this company but my neighbors across the street did. They blocked me in my driveway said they’re was more then enough room for cars to go by. We are selling our house and because their truck was in the way people drove on my grass tearing it up. We just paid people tons of money to make our lawn look nice for buyers. They kept claiming there was enough room but only because people had to drive on my lawn. I do not care for the lack of care they had for my property.
The truck that I rented was horrible, it would jerk every time you apply the brakes or let off the gas. I understand the caution of the system, but it was horrible. Instead of them canceling the intial payment it now shows that there taking out double money on my account. There really not friendly people at all. Its do your business and leave, that's the impression that I got. Never again would I rent from them.
First the price they tell you/have online is incorrect & the employees tell you different things. Second when arriving on time the place wasnt even open yet, there were multiple people waiting and they got a here almost 20 minutes late which put us behind. They also had someone sleeping on the boxes for sale in the lobby. All & all they’re just extremely unprofessional & I wouldn’t recommend
Make sure you don’t drop your truck off here without being fully detailed from front to back. I’m talking wash, wax, tire shine, the works! Even if you do their job for them by checking in the truck, they will still find a way to charge you a little extra!! I recommend to NEVER use this location.
I had an appointment scheduled for 8/26 for a small move. A guy named Greg called me today and he was very aggressive on the phone asking for me to change my appointment time since his previous person overscheduled me on the calendar. I …
didnt hang up on cust she said i need to check my schedule and i wouldnt get off the phone for her to check so i hung up so she cold check then called to cancel and left bad review
I was in search for a manpower assistance for a move. I checked Google and Yelp and Cary Moving Center was highly recommended. I decided to give them a call, and I had the misfortune of speaking with Elizabeth. The call started off with …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 25%
- Professional and courteous3 · 25%
- Turned up when they said1 · 8%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for Cary Moving. A review can mention more than one thing.
In their own words
I cannot say enough good things about this company! The communication was great, they showed up when they said they would and the 2 gentlemen- Jamie and Corbin were incredible. Both were professional and NICE. They did not waste even one …
Thanks so much, Patty! We’re lucky to have them on the team — glad they took great care of you. We’d be happy to help with your kids' moves too when the time comes! Appreciate you choosing Cary Moving for your moving needs! 🚛 …
I would highly recommend Cary Moving to anyone in the area with a moving need. They were early/on time for the promised appointment. They took instruction well and I didn’t have to repeat myself or micromanage. Corbin and Michael was awesome! Great personality. Attention to detail. Care for items. And did I mention awesome personalities?!?!
Thanks so much, Ebony! We are pumped to hear this 🙌 We’re all about making moves smooth and stress-free in the Cary area. Appreciate the recommendation — and the kind words about the crew’s awesome vibes! 😄 …
Very efficient check in and out. I called to see if I could pick up earlier and they were able to accommodate without issue. For the price and helpful service, can't be beat.
After getting issues at another location, called Cary Moving if they had a trailer in stock... Luckily they had one, I asked the person who answered the call to hold it for me and when I went there, I informed him about the wiring issues at …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- truck selection11
- rental experience7
- courteous staff6
- truck availability3
- no damage3
- polite movers2
- local move2
- thoroughness2
- polite gentlemen2
- on time2
What the company says about itself
Taken from Cary Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is bondedsays on their website
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“28 Years of Experience • Fully Bonded and Insured Call Us Contact Us Name: Ph”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…ilability Same-Day Moves Offered • Over 28 Years of Experience • Fully Bonded and I”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“. Over 28 Years of Experience Local and Family-Owned Fully Bonded, Licensed, and Insured Sam”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Local and Family-Owned Fully Bonded, Licensed, and Insured Same-Day Moves When Availa”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…of Experience • Fully Bonded and Insured Call Us Contact Us Name: Phone: Email:”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- yellowpages.comdirectory