Grateful Moving Inc.
Mover in Cary, North Carolina
Its address is in Apex, North Carolina. It appears here because Google returns it for Cary.
Google rating
4.7
Ratings counted
205
Are 1 or 2 star
6.3%Above typical
The rating breakdown
13 of the 205 ratings in Google’s published star breakdown for Grateful Moving Inc. are one or two star.
Against other movers in Cary
2.4 percentage points higher than the middle of the 11 movers in Cary we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 191 | 93.2% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.5% | |
| 2 star | 2 | 1.0% | |
| 1 star | 11 | 5.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Grateful Moving Inc. at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Grateful Moving Inc., counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Grateful Moving Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Buyer be aware! I had the most embarrassing experience with this crew on June 13, 2026. They moved my furniture from my apartment to my new home. I had paid a deposit of $200 and my balance was going to be $500. They ended up charging me $1100 and I had to call the cops because they drove off with my furniture because I had refused to pay them that much money and that wasn’t what I was quoted. I did pay them because I wanted my furniture! I would not never recommend them to anyone.
Shunda is a scammer and a liar. She was a returning customer who knows that we charge on an hourly basis. She was scheduled for a 3 person team for 3 hours. According to our contract all of the beds were to already be disassembled and TVs … More
I am extremely disappointed with my experience. We agreed on a delivery date and time for my piano, and I arranged my schedule accordingly. At the last minute, the company changed the delivery terms and timing without proper communication. …
One of the reasons we use written contracts on every job is to protect both our customers and our company. Recently, a customer called us in a panic after another moving company had taken his money and failed to show up. He needed a 1,000-pound grand piano moved immediately.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 100%
- Turned up when they said1 · 50%
- Kept in touch1 · 50%
Counted across the 2 four and five star reviews we have read for Grateful Moving Inc.. A review can mention more than one thing.
In their own words
Excellent delivery, on time, very responsive. Professional services, highly recommended for your hot tub moving. These are the guys you want moving your hot tub. Save yourself the trouble and get it done right, Im "Greatfulful" for greatful moving
I had an excellent experience working with Grateful Moving. The took good care of my grand piano and were professional and personal. I will definitely work with them again if I need moving services again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- hot tub moving7
- piano moving5
- heavy item moving4
- last minute job4
- moving gun safe4
- diligent team4
- pool table moving3
- family run business2
- father son team2
- experienced movers2
What the company says about itself
Taken from Grateful Moving Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Shop Recruitment Click Here for a Free Estimate Click Here for a Free Estimate Click He”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…simple, and maybe even fun. We have over 20 years of experience in moving, hauling, shipp”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…them! Chong April 18, 2025 ⭐⭐⭐⭐⭐ Good family run business. Enjoyed talking Dante, ZEV an”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory