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Mainstream Movers

Mover in Cary, North Carolina

Its address is in Morrisville, North Carolina. It appears here because Google returns it for Cary.

Google rating

4.8

Ratings counted

184

Are 1 or 2 star

3.8%Around typical

The rating breakdown

7 of the 184 ratings in Google’s published star breakdown for Mainstream Movers are one or two star.

Against other movers in Cary

This company3.8%
Typical mover in Cary3.9%

About the same as the middle of the 11 movers in Cary we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
17494.6%
4 star
31.6%
3 star
00%
2 star
10.5%
1 star
63.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Mainstream Movers at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mainstream Movers, counted by matching the words they used.

  • Crew conduct3 · 60%
  • Damage to belongings2 · 40%
  • Late, delayed or a no-show1 · 20%

Counted across the 5 one and two star reviews we have read for Mainstream Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewHilary S.2 years ago
Do NOT use this moving company! The movers themselves did a good job & worked quickly. However the owner & manager Kashik is very unprofessional & immature. We used their truck so that comes with insurance for if they break or damage something. A few days after the move we noticed that they ripped a back cushion in our couch. This couch was less than a year old, in good condition & not cheap.
Reply from the business

We regret that you have chosen to embellish on your review with factual inaccuracies and i am sorry for the misunderstanding but We had tried to have multiple cordial and respectful conversations with our management team. Regarding your … More

2-star Google reviewJonathan A.3 years ago
Really dissatisfied with the services that I received from this company. First, the movers showed up a month early for some reason and I had to send them home. When the actual move day arrived, my movers never showed up. I was told that my crew never showed up for work that day. They tried to reschedule the service for another day but after many calls and nearly 8 hours later I finally got them to send a crew. The guys that eventually came out were actually pretty good.
1-star Google reviewerin B.Edited 3 years ago
I have had 9 moves in the last 13 years. I have used friends and neighbors, professional movers and hourly laborers through the Uhaul website in the past for moving. I have always lived on the third floor and had the same amount of "stuff." I have never ever had any movers take as long as these did to move me. The ultimate Red Flag is when a company says that they refuse to give you a time estimate or any idea of how long a move will take, and charge you by the hour.
1-star Google reviewrazeme M.Edited 3 years ago
Overall experience was horrible, I’m a female so they took advantage of me! They don’t wrap anything before it entering the truck! They don’t tell you that in order for them to move your tvs , they require you to purchase boxes from them! …
1-star Google reviewBadass T.a week ago
Very sloppy very unprofessional have a few items that were damaged by them. Guys was begging for food and tips. I highly don’t recommend them as movers. Also over charges it says 175 hr when they got done charged me $1500.
Reply from the business

We take all feedback very seriously, However we would like to clarify that the individual who posted this review was an employee of Mainstream Movers. This is Not a customer who hired our company for moving services, Therefore the claims in … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast6 · 32%
  • Professional and courteous6 · 32%
  • Turned up when they said3 · 16%
  • Kept in touch2 · 11%
  • Careful with belongings1 · 5%

Counted across the 19 four and five star reviews we have read for Mainstream Movers. A review can mention more than one thing.

In their own words

5-star Google reviewNick C.a month ago
Wish I could give this review more than 5 stars. I called them to schedule a moving quote and tried to get a fast date, they worked with my schedule and sent guys out right away. David, Daniel, and KB came the next day and tackled my move with zero issues. Nothing was broken and they were all extremely professional and careful with my items. I went from a storage unit to a 4 bedroom house and they had zero issues with it. It was a pleasure working with them and this company and I HIGHLY recommend it. Thanks again!
5-star Google reviewRickard B.3 days ago
Alex, Adrian, and the rest of the team did an excellent job with our move from NC to TX. All of our things arrived exactly on schedule and without any damage. They were also very communicative and thoughtful about the way everything was packed in the truck. The price was reasonable. Would use them again for future moves.
5-star Google reviewNahomi V.3 days ago
They arrived right on time. The move was super smooth and without stress, they were very flexible with the delivery and adjusted to my schedule without any issues. It also gave me a lot of peace of mind knowing they’re not brokers, they …
5-star Google reviewAhmed S.a week ago
Prior movers ended up no show. Mainstream was able to get to me in under 24 hrs. Move from Virginia to Florida was flawless with day by day coordination and flexible drop off. Wish I knew about them sooner. Will always use them moving forward.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff20
  • hardworking staff12
  • professional movers10
  • efficient movers8
  • furniture moving4
  • fair pricing4
  • no damages3
  • truck rental2
  • local moves2
  • hourly rate2

What the company says about itself

Taken from Mainstream Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…at an affordable flat rate! Hassle Free Consultation With Mainstream, you can expect a Hassl”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Now servicing the Carolinas for over 5 years of experience our company has been grow”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • superpages.comdirectory
  • mapquest.comdirectory
  • facebook.comsocial
  • bizapedia.comdirectory
  • yellowpages.comdirectory

Before you hire Mainstream Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Cary

BusinessGoogle rating
Ken's Pack and MoveMover · Cary, North Carolina4.8639
No Sweat Services IncMover · Cary, North Carolina4.9423
Grateful Moving Inc.Mover · Cary, North Carolina · based in Apex4.7205
Cary MovingMover · Cary, North Carolina4.1117
Octopus Moving and StorageMoving and storage service · Cary, North Carolina · based in Raleigh4.9111
Safe & Sound Moving CompanyMover · Cary, North Carolina4.7103

See all 11 movers in Cary →