Castro Valley Hayward Storage
Self-storage facility in Castro Valley, California
Google rating
4.7
Ratings counted
138
Are 1 or 2 star
3.6%Around typical
The rating breakdown
5 of the 138 ratings in Google’s published star breakdown for Castro Valley Hayward Storage are one or two star.
Against other listings in Castro Valley
1.8 percentage points higher than the middle of the 4 listings in Castro Valley we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 115 | 83.3% | |
| 4 star | 15 | 10.9% | |
| 3 star | 3 | 2.2% | |
| 2 star | 1 | 0.7% | |
| 1 star | 4 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Castro Valley Hayward Storage at 3.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 60%
Counted across the 5 four and five star reviews we have read for Castro Valley Hayward Storage. A review can mention more than one thing.
In their own words
Everything about my experience was excellent. I've been a long time customer of the 2489 Location. I needed a larger unit but 2489 had nothing available so they sent me over to 2457. Martel was awesome. The transition was so smooth. I would recommend either location. Both have wonderful and friendly staff!!
We're thrilled to hear that about your excellent experience! So glad Martel could help with your transition. We appreciate your recommendation! … More
Friendly and affordable. Peter set me up when I came in to inquire and Martel the manager was very helpful when I actually rented the space. Explained everything and the process was easy. Clean office with candy treats too! Thanks CVH Storage!
Thank you for taking the time to share this! Glad Peter and Martel made your experience smooth and welcoming. If you have any questions, please reach out at ([phone removed]. Kindly, The Castro Valley Hayward Storage Team.
I loved this storage! I used to use Public Storage and they just got too expensive. Thankfully Castro valley storage was right next door. Very affordable, clean, and big on security! I just moved out of the storage because I just moved into …
Thanks so much for sharing this! Grateful you found us affordable, clean, and secure. Our manager will appreciate your kind words. Congratulations on your new home! If you have any questions, please reach out at ([phone removed]. Kindly, The Castro Valley Hayward Storage Team
My husband, mother in law and I had such a great experience at this storage facility. Martel was incredible, knowledgeable, friendly, and truly went above and beyond to make the process simple and stress-free. He took the time to explain …
We're thrilled to hear that Martel could help make your experience stress-free! Glad our clean, secure facility gave you peace of mind. If you have any questions, please reach out at ([phone removed]. Kindly, The Castro Valley Hayward Storage Team
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- safe environment4
- secure facility4
- fair pricing3
- maintained facility2
- modern facility2
- discount application2
- senior discount2
- second floor unit2
- unit size2
- affordability2
What the company says about itself
Taken from Castro Valley Hayward Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…without an active rental. Rates are not guaranteed until reservation is completed. Online”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…individually alarmed storage units, 24/7 security cameras, LED lighting, and on-”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…has served the Castro Valley community since 1990, offering convenient self storage for l”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- mapquest.comdirectory