Castro Valley Storage
Self-storage facility in Castro Valley, California
Google rating
4.9
Ratings counted
73
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 73 ratings in Google’s published star breakdown for Castro Valley Storage are one or two star.
Against other listings in Castro Valley
1.8 percentage points lower than the middle of the 4 listings in Castro Valley we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 69 | 94.5% | |
| 4 star | 2 | 2.7% | |
| 3 star | 2 | 2.7% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Castro Valley Storage at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 62%
- Worked hard and fast3 · 23%
Counted across the 13 four and five star reviews we have read for Castro Valley Storage. A review can mention more than one thing.
In their own words
I highly recommend Castro Valley storage. The facility is very clean and safe and well run. The staff is extremely friendly and very efficient. Rachel took great care in helping me select the right unit for my needs and the manager Melissa …
We're thrilled to hear about your positive experience at Castro Valley Storage, Chad. Thank you for choosing us for your storage needs. If you have any questions or need assistance in the future, feel free to give us a call at ([phone removed].
I had a great experience thanks to Melissa! The storage unit was exceptionally clean and well-maintained, which immediately gave me peace of mind. Melissa was incredibly kind, informative, and professional throughout the entire process. She personally walked me through everything step by step, making sure I understood all the details and felt comfortable. Her willingness to go above and beyond truly stood out. It’s rare to find such attentive and genuine customer service—highly recommend! A+++++
So glad to hear that about Melissa's attentive service and our clean facilities! Your recommendation means everything to us. … More
I am so happy with my new storage unit at Castro Valley Storage! Melissa helped me and was very considerate of all my needs and the location of the unit. Very excited to use the extra space for my business. Would highly recommend this storage location. O and signing the contract was super fast and easy. Very happy with my experience here!
That is what we are here for. We appreciate you sharing your experience, Priscilla! Thank you for choosing our affordable and conveniently located storage solution.
Clean facilities well maintained and management is very helpful and insightful give me various options and helping me choose what I needed for my storage needs definitely recommended family and friends
Thank you for sharing! As the local expert in premium self-storage, we’re always here for you if you need anything!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff9
- clean facility5
- safety3
- secure place2
- space rent2
- cordiality2
- affordable2
- clear information2
- helpful information2
- storage space2
What the company says about itself
Taken from Castro Valley Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…has served the Castro Valley community since 1990, offering convenient self storage for l”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…individually alarmed storage units, 24/7 security cameras, LED lighting, and on-”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…without an active rental. Rates are not guaranteed until reservation is completed. Online”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- yellowpages.comdirectory