Chappell J W & Son Cartage
Moving and storage service in Peterborough, Ontario
Google rating
3.3
Ratings counted
10
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 10 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 5 | 50.0% | |
| 4 star | 1 | 10.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 40.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Chappell J W & Son Cartage, counted by matching the words they used.
- Damage to belongings1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Chappell J W & Son Cartage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could leave 0 stars I would. Hired Nick & his company of movers. These guys broke and damaged my 1 year old treadmill, dodged phone calls. Finally the owner came to see it & denied it was them. Once finally taking responsibility for it, His best compensation offering was some tie down straps & $50 after threatening to bill more for his time for my move after he was already paid for the job.
The owner of the company drove my boyfriend and I off the road and drove away. We were driving down chemong and we noticed the truck veering into our lane, we figured 'oh well it happens' but then he begins to change into our lane without using a signal or using his mirror before changing lanes. Thus forcing us to Blair the horn and drive off the road into a snowbank/sidewalk. The driver had dropped off his partner and we spoke to him which is how we found out he didn't even use the mirrors.
Nick (the owner?) ran me off the road. He stopped to let his friend/helper Brandon out. Nick drove off after running me off the road, and drove away when I tried to talk with him. Brandon explained he was covering the mirror with his arm and the gears grind in his truck. So Nick couldn't see me when he switched lanes without a signal and he also couldn't hear me blaring my horn when I ended up on the snow bank. Please don't use this company Nick doesn't care about my property, why would he care about yours?
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 25%
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for Chappell J W & Son Cartage. A review can mention more than one thing.
In their own words
All I can say is Nick Tidis and his team were wonderful! He took such care and was so thoughtful as we were cleaning out my Moms suite at a retirement home! He went above and beyond and made the situation so much easier! We are very grateful for his help!
What the company says about itself
Taken from Chappell J W & Son Cartage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“ICES SENIORS CONTACT US In Business for over 30 years in Peterborough Chappell & Son Move”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory