Choice Movers
Google rating
4.8
Ratings counted
46
Are 1 or 2 star
4.3%Around typical
The rating breakdown
2 of the 46 ratings in Google’s published star breakdown for Choice Movers are one or two star.
Worked out from 46 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Akron
1.9 percentage points higher than the middle of the 19 listings in Akron we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 44 | 95.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 4.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Choice Movers at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Choice Movers, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Choice Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Awful damaged my furniture and was just ride I recommend anyone thinking about using them to not waste your money or time. ABSOLUTELY TERRIBLE ALL AROUND
He called me the day of the scheduled move and said because of the temperature (11 degrees) they had to reschedule. Life doesn’t work that way. Grow up and get the job done. Now I have no one to help
We are terribly sorry for the inconvenience. You are forgetting to add though it is below -10 with windchill, and there was a severe winter storm the night before. When booking in mid-January there is just the possibility of winter related issues with the move.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous21 · 54%
- Worked hard and fast13 · 33%
- Turned up when they said7 · 18%
- Careful with belongings5 · 13%
- Kept in touch5 · 13%
- Price matched the quote1 · 3%
Counted across the 39 four and five star reviews we have read for Choice Movers. A review can mention more than one thing.
In their own words
These guys are the real deal! I've been in the moving industry for highend clients for over 25 years and these guys are by far the best in Cleveland area, I've used several companies in this area and these guys did not disappoint, Colin called me right after booking, the crew came right on time (early) very friendly & jumped right into action, this job had over 300k worth of art & antiques and they wrapped everything with blankets & plastic and loaded the truck efficiently, 1300 miles not 1 thing moved, I highly…
Hired choice movers through u-haul, picked them based on the reviews, and the reviews definitely reflect the service. Despite one of the movers no call, no showing for my morning move time, Colin made every effort to find me different movers. He was on top of the situation, very communicative and was able to reschedule me for that afternoon. My movers Brian and Billy were exceptional, definitely pros and so kind to me during a very stressful day.
They did a great job helping us move. They loaded and unloaded our U-Haul. They were extremely kind and professional. The made moving a very smooth and easy process with reasonable pricing. I will be recommending them to anyone I know who moves.
Phenomenal Experience with Aaron & Joe! I cannot say enough good things about Aaron and Joe from Choice Movers in Akron. They made what is usually a stressful day incredibly smooth and easy. They did not waste a single second. They got right to work and finished the job incredibly fast. They handled all of my belongings with the utmost care. They were also extremely polite and attentive to exactly where I wanted each box and piece of furniture to go. I would absolutely use them again in a heartbeat!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff5
- kind movers5
- careful with belongings4
- efficient movers3
- truck3
- easy move3
- professional movers3
- unloading2
- early arrival2
- respect for belongings2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- facebook.comsocial
- birdeye.comreviews
- chamberofcommerce.comdirectory
- thumbtack.comreviews
- yelp.comreviews