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Christofferson Moving & Storage

Mover in Beloit, Wisconsin

Google rating

4.7

Ratings counted

93

Are 1 or 2 star

6.5%Above typical

The rating breakdown

6 of the 93 ratings in Google’s published star breakdown for Christofferson Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
8591.4%
4 star
22.2%
3 star
00%
2 star
00%
1 star
66.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Christofferson Moving & Storage at 6.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Christofferson Moving & Storage, counted by matching the words they used.

  • Damage to belongings1 · 17%
  • Items missing or never delivered1 · 17%
  • Crew conduct1 · 17%

Counted across the 6 one and two star reviews we have read for Christofferson Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBethany F.Edited 8 years ago
They're a horrible company who could care less about my babies safety. They charged us to disassembled our babies cribs and they were too lazy to secure the parts correctly to the crib. When they moved them the parts went missing. They could care less when I brought this to their attention. They could even take the time to wrap the crib mattresses in plastic to protect them!!! BTW Your response to my post and the reason you gave was disappointment!!!
Reply from the business

Bethany, we understand your concerns and thank you for reaching out to us again. Customer Service and doing business with honesty and integrity is extremely important to us. As such, we would like to address your concerns. We originally … More

1-star Google reviewMatt G.a year ago
Very bad experience with them, they moved all my belongings from Washington to California and did it poorly. When loading my stuff into the truck they were not gentle whatsoever, a lot of my bins are broken as well as the stuff inside... Even after they emptied the bins and repacked them for "safe transport" the extra repacking time cost around 400$ for them to do nothing but take my stuff out and put it back in with a sheet of paper.
Reply from the business

We value your insights and appreciate your feedback. We want every customer to have a positive moving experience and our team is reviewing your concerns to make moving better for every customer we serve.

1-star Google reviewChristian C.6 years ago
If you want rude and inconsiderate movers who barge into your home as though they own the place, then complain when you don't let them step on rugs and carpets with their dirty boots on, and get angry at you for asking them about the conditions in which your thousands of dollars of sensitive camera equipment will be transported, these are your people. You are probably better off going with a company that will send competent people that understand what it means to respect someone's home and property.
Reply from the business

Christian, we are sorry to hear you feel this way and would like to address your concerns with you. Our office has reached out to you and left you a voicemail to apologize and ask if we could send out Carpet Cleaners to your home. We would … More

1-star Google reviewBill M.2 years ago
I was referred to Christofferson's moving by a friend of mine. On April 22, 2024, phoned their offices to get information on moving appliances from Illinois to michigan. The lady explained that a Mr Shane will do a video chat with me over …
Reply from the business

Though you didn't select us to be your moving service, we appreciate the opportunity to hear what that led to that decision. We hope the movers you choose provide excellent service as you transition into your new home.

1-star Google reviewB B.Edited 2 years ago
BUYER BEWARE!!! We used Christofferson Moving & Storage at least twice before and were treated fairly so we trusted them (BIG AND COSTLY MISTAKE). This move was terrible. We were deceived during the signing of the bill of lading. It was …
Reply from the business

We regret to hear that your recent move experience did not meet your expectations, since you seemed pleased during your visit. Providing great customer service with honesty and integrity is important to us and we take your opinion very seriously.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous11 · 52%
  • Worked hard and fast6 · 29%
  • Turned up when they said5 · 24%
  • Careful with belongings4 · 19%
  • Kept in touch1 · 5%

Counted across the 21 four and five star reviews we have read for Christofferson Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewKira F.9 months ago
What a great experience. The Christofferson's team was on time and had my entire three bedroom house packed on the truck with lightning fast speed. I was so impressed with their expertise and experience and highly recommend them to anyone looking for moving services. The crew was so easy to work with and very respectful of my items! Will hire again for future needs.
Reply from the business

Thank you for sharing your wonderful experience with us. We're pleased to hear that the team provided such efficient and respectful service during your move. As America’s #1 Mover®, we’re proud to be your moving partner and look forward to assisting you with any future needs.

5-star Google reviewTerry I.4 months ago
Christofferson Moving was excellent to work with. Dawn kept in contact throughout the process assuring everything went smoothly. Our movers were the greatest, friendly, efficient and very careful. Thank you all for getting us through this stressful time.
Reply from the business

Thank you for choosing United Van Lines and for sharing your positive experience. We're pleased to hear that Dawn provided excellent service and that our team made your move smooth and stress-free. We’ll be sure to share your kind words with Dawn and the team.

5-star Google reviewJohn A.a month ago
From start to finish the Christofferson team packed, loaded and delivered in an incredibly efficient manner. Each member had their assignment, was thorough in assuring no missed items. Throughout the process their communication with us was excellent.
Reply from the business

Thank you for sharing your positive experience with us. We're glad to hear that the Christofferson team provided efficient and thorough service, ensuring a seamless move for you. We’ll be sure to share your kind words with the team. As America’s #1 Mover®, we’re proud to be your moving partner.

5-star Google reviewTony C.8 months ago
I just want to say how i appreciate the help I got from this moving company I did the reviews and seen that they moved pianos and such which when I called I let them know I had a lot reptile enclosers.I have roughly 30 4x2x2 wood and pvc reptile enclosers which this is our third move the last two moves I moved them with help but I am getting up there I'm age so I didn't want to go that route again.Nate and his helper moved them all from upstairs at our old place to the basement at the new place very quickly and…
Reply from the business

Thank you for sharing your positive experience with us! We're glad to hear that Nate and the team provided professional and efficient service, especially with your reptile enclosures and larger items. We’ll be sure to share your kind words … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff9
  • efficient move6
  • friendly movers6
  • careful with belongings5
  • competent workers4
  • reasonable pricing3
  • piano moving3
  • smooth process2
  • experienced team2
  • careful crew2

What the company says about itself

Taken from Christofferson Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “Storage is a proud fifth generation, family owned business built on hard work, integrity,”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Serving Wisconsin & Illinois for Over 100 Years Since 1906, we’ve been helping families”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “& Illinois for Over 100 Years Since 1906, we’ve been helping families and busine”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory

Before you hire Christofferson Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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