College Hunks Hauling Junk and Moving Milwaukee
Mover at 11801 W Fairview Ave in Brookfield, Wisconsin
Its address is in Milwaukee, Wisconsin. It appears here because Google returns it for Brookfield.
Google rating
4.8
Ratings counted
1,184
Are 1 or 2 star
3.2%Around typical
The rating breakdown
38 of the 1,184 ratings in Google’s published star breakdown for College Hunks Hauling Junk and Moving Milwaukee are one or two star.
Against other movers in Brookfield
1.9 percentage points lower than the middle of the 7 movers in Brookfield we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,110 | 93.8% | |
| 4 star | 32 | 2.7% | |
| 3 star | 4 | 0.3% | |
| 2 star | 2 | 0.2% | |
| 1 star | 36 | 3.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is College Hunks Hauling Junk and Moving Milwaukee at 3.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Hauling Junk and Moving Milwaukee, counted by matching the words they used.
- Damage to belongings17 · 59%
- Crew conduct5 · 17%
- Late, delayed or a no-show2 · 7%
- Claim or refund went nowhere1 · 3%
- Stopped responding1 · 3%
Counted across the 29 one and two star reviews we have read for College Hunks Hauling Junk and Moving Milwaukee. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
CollegeHunk Movers get a one-star rating from me and my sister. My mom passed away, and we needed some movers to handle her heavier furniture. We moved her entire house by ourselves except for those heavier pieces. One of the movers was really nice, but their van broke down, which delayed us from getting the furniture into storage. Another mover, I think his name was Jordan, had a terrible attitude the entire time. They didn’t wrap our furniture at all—no protective blankets, nothing.
Leticia Joshua, We are sincerely sorry to hear you did not have a better experience with our team. Please give us a call when you get a chance so we can connect you with management to discuss your experience further at [phone removed]. We hope to hear from you soon.
I'm torn. I used them twice. Once for junk removal they did a good job. I then hired them for labor to move items in the house. I sent them a very detailed list of things to move by room. They did not follow instructions. They placed heavy boxes on top of framed paintings when I had specifically asked for the paintings to be stood against a wall. This caused broken glass in multiple paintings. I asked them to move the only carpet in the attic to the garage--they moved to the closest bedroom on the second floor.
Jeff Piper, We are sincerely sorry to hear you did not have a better experience with our team. Please give us a call when you get a chance so we can connect you with management to discuss your experience further at [phone removed]. We hope to hear from you soon.
I purchased a washer from an employee of College Hunks for $250. He had picked up the washer from a moving client. He claimed the washer worked. I moved the washer into our laundry room and plugged it in. It did not work. It turned on and within 30 sec turned off. I tried troubleshooting for over an hour with no luck. Over the course of several weeks I attempted to resolve the situation. I asked for a refund and offered to lower the refund amount from $250 to make up for the lost time.
Josh Casillas, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.
Would NEVER use again. I don’t know how this place has such great ratings. In the beginning of our moving process, we talked on the phone with someone to give them our inventory, tell them about the moving process, how far the movers have to walk, etc. Well- when the movers came to our apartment, they disclosed that they cannot take anything not in a box (which was NEVER told to me) so there were dozens of zipper bags of clothes, blankets, pillows, etc that couldn’t be moved.
Paige Cornale, We are sincerely sorry to hear you did not have a better experience with our team. Please give us a call when you get a chance so we can connect you with management to discuss your experience further at [phone removed]. We hope to hear from you soon.
TL/DR DO NOT USE THIS COMPANY!!! TOTAL SCAM!!! I would give zero stars if this were possible. This company especially this location treated me with utter deception. First of all they quoted me at a price that was $800 less than what it ended up being. I was never asked for an actual inventory or to confirm the inventory so I have no way of knowing what the person that took my call put down. I told them explicitly how many boxes, the type of furniture etc.
Tracy Plock, We’re very sorry you did not have a great experience with our business and wanted to apologize on behalf of our entire team. We’d be more than happy to facilitate a resolution if you could please contact us directly at [phone removed].
we recently had this company move our things to a new house in the South Milwaukee Area. I was in the basement letting the guys know what needed to be taken. When I was informed there was not that much room left in the truck. I had previously taken a bunch of our things to our new house, so we really did not have that many things. I went out to the moving truck and this is what I saw, in the photo.
Adrian Rouse, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time.
Destroyed my $2k OLED tv and only want to pay state minimum insurance of $0.60 a pound despite photographs, witnesses, and a text conversation with the manager, Justin, in which he agreed to an insured TV bag. Will hopefully be able to be reimbursed by my home insurance, but Justin was dismissive and unfortunately denying responsibility for the damage. Included photographs of their movers, standing in front of the broke television immediately after bringing it in, broken.
Isaac Marti, We’re so sorry to hear about your recent experience with our services. We would like to hear more about your experience in greater detail if you could please contact us at [phone removed] when you have a moment.
We hired them for a recent move-out in Milwaukee. They were prompt, but very inefficient despite our move being very organized (for example: I’m the kind of person who uses different colors of tape to identify where boxes should go). Since it was such a slow process, I helped with moving out a number of boxes—whatever I could carry—despite being more than 8 months pregnant. My husband helped, as well. In fact, we were even able to move some of the less heavy furniture together, including both bed frames.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous259 · 52%
- Worked hard and fast256 · 51%
- Turned up when they said77 · 15%
- Careful with belongings68 · 14%
- Kept in touch52 · 10%
- Price matched the quote11 · 2%
Counted across the 501 four and five star reviews we have read for College Hunks Hauling Junk and Moving Milwaukee. A review can mention more than one thing.
In their own words
Very professional, efficient and kind. Great communication. They sent 3-4 emails as reminders for my upcoming move and called the day prior to confirm. They email you a document with recommendations to ensure your move goes smoothly - they state everything should be in boxes, no loose items and they offer packing services if you need that too. They also offer cling wrap for furniture. Everything is discussed before the move so there are no surprises.
Thank you, Mashaal Zahid, for your positive feedback. We’re happy to hear you had a good experience with College HUNKS Hauling Junk & Moving and hope you will turn to us again in the future for any of your junk removal and moving needs.
What a great experience! The crew came to clear over sized and very heavy items from my basement as well as store similar items in my garage. The 3 guys were efficient, hardworking, polite, and personable. Being relieved of the burden of so much stuff so quickly makes College Hunks a very good value! I highly recommend their service.
Linda Abel, Thank you for the wonderful review! We really appreciate hearing about your feedback and are so pleased to hear our team was able to provide you with a stress-free experience. We’re truly so grateful for customers like you.
I can't speak highly enough about my experience with College Hunks during our recent move. From the very beginning, they set themselves apart by sending a team to assess our needs before the move. This extra step showed their commitment to providing a personalized and efficient service. On the day of the move, I was impressed with their responsiveness and punctuality. The movers arrived on time, ready to tackle the job.
Amy Boerst, We appreciate you taking the time to leave us such a great review. We are thrilled that you enjoyed your experience and our team will definitely be happy to read what you wrote. We put customer satisfaction as our top priority and your review proves our hard work does not go unnoticed.
College Hunks, including Enste, Romero, and Tyreese were so great at helping me move! I wanted the service to take 2 hours and they took exactly 1 hour and 40 minutes! They were extremely courteous and helped carry all of my heavy furniture (even when the elevator was too small, they carried it down three flights of stairs).
Julia Harris, Thank you for the wonderful review! We really appreciate hearing about your feedback and are so pleased to hear our team was able to provide you with a stress-free experience. We’re truly so grateful for customers like you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff104
- junk removal45
- furniture moving33
- professional movers29
- quick work23
- moving heavy furniture5
- couch removal4
- mattress removal3
- hot tub removal3
- love seat removal2
- appliance removal2
What the company says about itself
Taken from College Hunks Hauling Junk and Moving Milwaukee’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…odeling Industry. Our dedicated team of licensed movers and junk removal specialists is”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…reviews Trustpilot 4.9 Rating Request a free quote Call Now Moving Donation Pickup Labor P”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“…lwaukee, Wisconsin College HUNKS has an A+ rating on Better Business Bureau for our profe”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“, packing/unpacking, loading/unloading, insured transportation and more. Call for a fre”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory