CJ Moving Services
Moving and storage service in Durham, North Carolina
Google rating
4.9
Ratings counted
269
Are 1 or 2 star
2.6%Around typical
The rating breakdown
7 of the 269 ratings in Google’s published star breakdown for CJ Moving Services are one or two star.
Against other movers in Durham
About the same as the middle of the 15 movers in Durham we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 259 | 96.3% | |
| 4 star | 3 | 1.1% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.4% | |
| 1 star | 6 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is CJ Moving Services at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for CJ Moving Services, counted by matching the words they used.
- Damage to belongings2 · 29%
- Late, delayed or a no-show2 · 29%
- Crew conduct2 · 29%
- Price rose after the quote1 · 14%
- Items missing or never delivered1 · 14%
Counted across the 7 one and two star reviews we have read for CJ Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Nothing was handled with care. Lots of my nice furniture is now beat up. They broke a pice off my massage chair.They rolled my Herman Miller office chair down an asphalt driveway breaking chunks of plastic off the wheels. It was easily lifted or put on a dolly. They didn’t wrap it in moving blankets despite having more than enough of them. I stood next to them when loading it watched one of the guys turn it upside down and scrape up the top of it. I had a 26 foot truck come to move a three bedroom house.
Alexander, thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. We understand how frustrating it must have been to discover damage to your belongings and to … More
They are awful, keep Your money. Don't get tricked by them. We talked , they actually responded to a craigslist ad I had posted for a moving gig to east Stroudsburg. They told ,either would do the job for the price ince I don't have ,inch stuff. THEY ASKED FORNA 25 $ deposit , I said OK and sent it, we nailed down the day. Two days later they say they bumped someone else out so they could move me and asked me for another 25$ for the other person's spot??
I apologize for your experience. The company that you dealt with is not CJ Moving Services LLC. I do not advertise or answer any ads on Craigslist. My website is cjmovingservicesllc.com and my number is [phone removed] . Please feel free to … More
I booked this company for my move through UHaul. What I got in return was a text message saying I should book through them directly so they don't have to pay the 15% fee U-Haul takes. They said more to me on text which was very unprofessional. I had to cancel my (already booked) service and hire a different company. Just not professional and would not recommend going with this company.
Jeff , My name is CJ from CJ Moving Services LLC, there is a company called CJ Moving and Storage or something similar to that and this is the company that you talked … More
CJ Moving Services came through for me on very short notice after my original movers completely no-showed, and I really appreciated that. They were polite, communicative, and took a lot of care packaging and protecting my belongings. If you’re someone doing a long-distance move, moving out of a multi-level home, or just wanting an especially thorough job, I could see them being a good fit. That said, I was shocked by the final price.
Bianca, thank you for taking the time to share your experience and for trusting CJ Moving Services on such short notice. We’re glad our team was able to step in, communicate clearly, and handle your belongings with care during a stressful … More
They were in too much of a hurry and asked me for payment when they arrived and several several times during the process. Then asked for a 5 star review.
I apologize for your frustration....I can not find any quotes with your last name. Please contact me to be sure this is the correct company. My name is CJ and my number is [phone removed]. We aim to please and make sure everyone has a great experience. I will work out something for your time.
Do not use this company! They damaged my dresser and refused to replace it! The owner was rude and lied to the insurance company!
Hi Troy, We’re truly sorry to hear about your experience, but after carefully reviewing our records, we could not locate any move or claim associated with your name or the situation you described.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous16 · 76%
- Worked hard and fast8 · 38%
- Turned up when they said4 · 19%
- Careful with belongings4 · 19%
Counted across the 21 four and five star reviews we have read for CJ Moving Services. A review can mention more than one thing.
In their own words
We had a wonderful experience with CJ Moving Services. Tee and his helper, whose name I unfortunately didn’t write down, were professional, kind, efficient, and incredibly helpful from start to finish. On the day of our move, the road in front of the place we were moving out of was unexpectedly closed, which could have made everything stressful and complicated. Instead, Tee and his team helped us navigate it calmly and made the whole process feel manageable.
Hi Robbi, thank you for the wonderful 5-star review! We’re so glad Tee and the team handled that unexpected road closure so smoothly and kept your move stress-free. At CJ Moving Services LLC, we pride ourselves on being reliable professional movers who deliver efficient residential moving services…
I have recommended CJ Moving to at least 2 people that are moving soon. Tee was AMAZING, very polite, patient and knowledgeable. He does his job very well, and with ease. He treated me and my belongings like family. This company is pound for pound the BEST in town. All of my furniture and glass ware made it safely and in mint condition. They were punctual, quick yet very professional and thorough. Thank you very much for making my transition to new place a success.
At CJ Moving Services LLC, we take pride in being the best movers in Durham, ensuring that every piece of furniture and glassware arrives in mint condition. We're glad our residential moving team could make your transition to a new place a total success by being punctual and professional.
I received CJ Moving Services' contact info from a friend who used them and highly recommended them. I was not disappointed. From the start, CJ Moving Service was friendly, professional and easy to work with. The movers arrived on time and were very experienced. Our belongings were wrapped and packed with care and everything came through a 1,200 mile trip with no damage. I highly recommend CJ moving services!!
Hi Peter, Thank you so much for your kind words and for trusting CJ Moving Services with your long-distance move! We’re especially grateful that you came to us through a recommendation—that means a lot.
The movers were really great. I have moved three times over the past three years to Florida and back and now I am settled in Raleigh. These guys were very considerate during the packing process. I felt they were genuinely concerned during this whole process. AND....the price was really really good. If I decide to move again I will recommend CJ Moving Services.
Hi Carol, Thank you so much for your kind words and for trusting CJ Moving Services with your move! It means a lot to hear that, after several moves over the past few years, this experience stood out in a positive way.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling48
- polite staff25
- professional movers16
- reasonable pricing12
- professional crew11
- quick move7
- long distance move3
- estimate accuracy3
- short notice availability3
- small move2
What the company says about itself
Taken from CJ Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…eamless service includes: Local Moving: Guaranteed on-time, efficient residential and apar”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
- Says it is insuredsays on their website
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“Durham NC Movers Licensed & Insured Local Moving Services "Smooth Move”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
- Says it is licensedsays on their website
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“Durham NC Movers Licensed & Insured Local Moving Services &qu”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“NC's Most Trusted Moving Team Get a Free Quote Today Licensed & insured. 4.9-star”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial