Click Storage - Broken Arrow RV Storage
Self-storage facility in Broken Arrow, Oklahoma
Google rating
4.9
Ratings counted
70
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
1 of the 70 ratings in Google’s published star breakdown for Click Storage - Broken Arrow RV Storage are one or two star.
Against other listings in Broken Arrow
0.8 percentage points lower than the middle of the 5 listings in Broken Arrow we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 67 | 95.7% | |
| 4 star | 2 | 2.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Click Storage - Broken Arrow RV Storage at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Click Storage - Broken Arrow RV Storage, counted by matching the words they used.
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Click Storage - Broken Arrow RV Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Absolutely terrible people. I never had one single issue whatsoever when the property belonged to coachport and not it belongs to some corporate office who has no real property manager and no real way to make a payment on my account. I’ve requested multiple times to talk to a property manager to pay my bill so I can pick up my Rv but they never called me back till another billing cycle ran around which has costed me another $400
Zac, we're sorry to hear about your experience and know it hasn't been smooth sailing. Our online portal and phone system makes it easy to process payments over the phone or online 24/7. Our team are exceptional people who work very hard … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 38%
- Worked hard and fast4 · 25%
- Turned up when they said1 · 6%
Counted across the 16 four and five star reviews we have read for Click Storage - Broken Arrow RV Storage. A review can mention more than one thing.
In their own words
Nick was friendly, polite and quick to help. He answered my questions and solved the issue. This is what good customer service should be like.
Thank you for your feedback! We truly appreciate your kind words and are thrilled to hear about your positive experience with our Click Storage team. Nick is indeed a valuable member of our staff, and we take great pride in the dedication and wonderful attitude he—and the entire team—brings to our…
Thank you for all your help & patience and for binging so polite. And Thanks for answering your phone promptly. Have a Blessed day!
Thank you for your kind feedback! We truly appreciate you taking the time to share your experience with Click Storage. It warms our hearts to know that you felt supported by our team. … More
Just started storing my boat here now access is super easy. Security is amazing. The cameras are even monitored at night by people there’s power the units are real wide and secure. I have room for a shelf where I can keep some supplies to …
Hi Karl, it's fantastic to hear that you find our boat and RV storage facility so convenient! We pride ourselves on offering top-notch security and customer service to keep your assets safe and sound—plus, those electric hook-ups really are the cherry on top!
Mary. Gave exceptional customer service. The property was clean and is set of for RV’s, dump station and all. Would recommend this facility and the people who own or are managing it. Thank you again Mary!!!
Thank you for your wonderful feedback, Thomas! We truly appreciate your kind words and are thrilled to hear about your exceptional experience with Mary. Our Click Storage team is dedicated to creating a memorable and positive experience for all our customers, and it's gratifying to know that Mary…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- payment process5
- cleanliness5
- secure5
- kind staff4
- dump station3
- code2
- security cameras2
- secure facility2
- answered all questions2
- convenience2
What the company says about itself
Taken from Click Storage - Broken Arrow RV Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“We provide superior security with 24/7 digital video surveillance and a new lo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial