Moving With Purpose
Mover in Broken Arrow, Oklahoma
Google rating
4.9
Ratings counted
180
Are 1 or 2 star
2.2%Around typical
The rating breakdown
4 of the 180 ratings in Google’s published star breakdown for Moving With Purpose are one or two star.
Against other listings in Broken Arrow
About the same as the middle of the 5 listings in Broken Arrow we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 175 | 97.2% | |
| 4 star | 1 | 0.6% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 1.1% | |
| 1 star | 2 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving With Purpose at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving With Purpose, counted by matching the words they used.
- Damage to belongings2 · 50%
Counted across the 4 one and two star reviews we have read for Moving With Purpose. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst moving experience ever! They moved us from the Austin area to Tulsa in June 2024. 4 guys flew to Austin and then rented two 26' trucks from Uhaul. SO many things were damaged in the move because they: 1) crammed as much into the first truck as possible, trying to save themselves money, 2) either didn't wrap or protect with padding like they should have, 3) mishandled - scratching brand new hardwood floors & door trim.
Thank you for letting us know about your unfortunate happenings, Jim. We are so sorry for the inconvenience and yes, agreed to assist however we may with repairs, above & beyond. We guarantee a better experience on your next move with us … More
Initial quote varied by $300 at no fault of mine. I included property addresses, where everything was packed, and asked for additional helpers but it still took 4 men 2.5 hours to move a 1 bedroom apartment that was under 712 sq ft. It was an additional expense on a single women that felt like a lack of estimating versus anything on my end. All boxes were packed and I beat the movers to the new location by 15+ minutes even after making several stops.
So sorry to hear your move was less than satisfactory. We always recommend an on-site estimate so we may all be on the same page come move day, with no surprises 🙏 … More
The day 1 team we had was truly disappointing. No concern for boxes and items that were obviously fragile. We had 10 minutes to assess our belongings and request repayment after the truck was emptied. The day 2 team was better, helpful and …
Great day Emily! We unfortunately don’t have a record of helping you all out recently! It may have been a different team that served you? We are so very sorry you underwent an unsatisfactory experience. We’d love to help out with packing & moving you all next time!
If I could rate it a 0 I would, scratched my floors, broke one of my daughters glasss statues, chipped one my brand new piece of furniture, and the workers were constantly on their phone. Disapointing
Great day Avery 👋 We are so very sorry to hear your experience was less than satisfactory. Our repairsman has confirmed he’s scheduled with you all to have your floors fixed in full + completely repairing your furniture back to its original pristine condition even though this item was not damaged…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 50%
- Worked hard and fast9 · 45%
- Kept in touch4 · 20%
- Turned up when they said1 · 5%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Moving With Purpose. A review can mention more than one thing.
In their own words
Moving with Purpose came through at the last minute with a reasonable price and a dedicated team within hours of my call. Not only did they get the job done quickly and efficiently, Frankie is an excellent communicator, managing all aspects of the move from the time the team arrives to load up the truck, to the trip to the destination, down to the minute of unloading.
Thank you very kindly for the detailed review about your experience, Josh! We certainly recall it was a “heat of the moment” move and we are so thrilled our schedules worked out perfectly! 🦾 … More
Drew’s crew was the absolute best! Punctual, hard working, very respectful to us and our belongings! You need to call them for your next move!
I can’t say enough good things about Moving With Purpose! Frankie and his guys were fantastic from start to finish. They were professional, dependable, incredibly hardworking, and their pricing was very fair for the level of service they provided. We moved on an extremely hot July day, and Frankie and his crew truly went above and beyond. Despite the heat, they never slowed down or complained.
I enjoyed doing business with Frankie and his company MWP! I needed a local company to help me complete the second part of a two part move from another state. MWP responded to my request without hesitation and came out to meet me and see what was needed. His estimate was spot on. The crew was friendly and respectful of my stuff. Would hire them again in a minute.
🫡 Thank you very much for the kind words and detail Mr Jim! It was a pleasure to have been apart of getting you all settled in here in OK ⭐️ … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff25
- careful handling23
- efficient team7
- flexible scheduling6
- furniture moving6
- short notice availability3
- accurate estimate3
- affordability3
- honest movers2
- detail oriented2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- instagram.comsocial
- linkedin.comsocial
- bbb.orgreviews
- mapquest.comdirectory
- yelp.comreviews