Peepaw's Moving
Google rating
4.4
Ratings counted
34
Are 1 or 2 star
11.8%Above typical
The rating breakdown
4 of the 34 ratings in Google’s published star breakdown for Peepaw's Moving are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Columbus
About the same as the middle of the 11 listings in Columbus we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 27 | 79.4% | |
| 4 star | 2 | 5.9% | |
| 3 star | 1 | 2.9% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 11.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Peepaw's Moving at 11.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Peepaw's Moving, counted by matching the words they used.
- Price rose after the quote1 · 25%
- Crew conduct1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Peepaw's Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Would not recommend. The owner takes tips from his hard workers, & manipulates customers into thinking they will receive them. He can also be rude & impatient if the move takes too long. If you decide to use this company still please give the movers their deserving tip directly.
John, I am sorry to hear you feel this way. You were a valued employee and a hard worker. But at no time have I ever withheld tips or money from you, or any of my employees. In fact, I take pride in trying to make the workplace as enjoyable as possible, at times even rewarding employees out of my…
They didn’t move my bed upstairs; left everything downstairs. One guy threw out his back and had the fire dept & ambulance called out which blocked my driveway for my Home Depot delivery. I had a studio amount of stuff. Was quoted $650 and charged $900.
"Samantha"?, We’re sorry to hear that you were dissatisfied with your experience. We would like to clarify a few details for readers. The agreed rate was $155 per hour plus a $60 travel fee for out-of-town/state; a flat-rate quote of $650 was not provided.
The owner quoted one price and into the move he states you've ran out of time and you need to go the the atm and get additional monies. I had no other choice but to do just that because I needed my stuff moved that day becausei had to be out of the apartment the next morning. Aftee I paid him the additional money they still didn't move all my stuff! I had to use my own personal vehicle and make several trips to move the remaining items to the new location. It would definitely help if he had a larger moving truck.
We take all feedback seriously. However, we are unable to locate any record of this move in our system based on the details provided in this review. For the sake of transparency to future customers, we want to clarify that all pricing is agreed upon before a move begins.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 46%
- Careful with belongings6 · 23%
- Worked hard and fast6 · 23%
- Turned up when they said5 · 19%
- Kept in touch2 · 8%
Counted across the 26 four and five star reviews we have read for Peepaw's Moving. A review can mention more than one thing.
In their own words
Bob and his crew were incredible! We used them 2 weeks ago. From the first time I called for a quote, to the exceptional service we received, Bob was great! They were communicative, professional, careful, and incredibly efficient loading our 26’ truck. They truly took care of our things as if they were theirs. Would recommend them 110% and use them again no questions asked! Thank you gentlemen!
Thank you so much! We're happy to help!
I am literally shocked that Peepaw's doesn't have more 5 star reviews and possibly some 6 or 7 star reviews. My wife and I moved and we are young seniors -- we can do some of the tasks but not all -- and made the main move with Two Men and a Truck (not nearly as highly recommended and left several marks on the walls). My wife called PeePaw to finish the move, and they were very reasonable and we were just plain SHOCKED! at the service.
Thanks so much Dan!
⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish! If you're looking for a moving company you can truly trust, I highly recommend Peepaw's Moving Co. Bob Ker-Fox and his team consistently provide outstanding service with professionalism, kindness, and genuine care. At Legacy Reserve at Old Town, we've had the pleasure of seeing Bob help many of our new residents transition into our community.
Thank you so much for the kind words and recommendation! We’re truly grateful for the opportunity to help welcome new residents to Legacy Reserve at Old Town. Our entire Peepaw’s Moving Co. team take great pride in making every move as smooth, respectful, and stress-free as possible.
True Review - This is one of the best moves I've ever had. Services were rendered in a timely manner and Bob was here during the move with staff to ensure everything went smoothly. Both Bob and his team were extremely friendly and I'd recommend them over and over again! They were very careful with my furniture and did not scuff ONE wall in my old or new place!!!! Please save yourself the trouble and use PeePaw's moving services! I've used some other moving services in the past but never again.
That's so kind! Thank you!!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful with belongings9
- efficiency7
- friendly staff5
- pleasant staff4
- apartment2
- affordability2
- compassion for the elderly2
- easy to deal with2
- careful handling2
- quote process2
What the company says about itself
Taken from Peepaw's Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“Downsizing Solutions Junk Removal Licensed & Insured Locally owned & opera”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Solutions Junk Removal Licensed & Insured Locally owned & operated 706 575 56”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…successful advertising business for over 30 years. But they’ll be the first to tell you h”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- bbb.orgreviews