Coleman American Moving Services, Inc.

This company damaged two antique pieces of furniture and a large box with quite a few items inside went missing, and I was offered $250 in compensation for what was more than $1,000 in damages. CUSTOMER BEWARE: Our driver delivered our furniture to our final location, was short two men to help move the items off the truck, they haphazardly stacked boxes , and at no time did the driver check off from an inventory sheet the boxes as they came off the truck.

Took 21 days to deliver my stuff from San Diego to North Carolina. Phone support was horrible. When you call in they have trouble looking up your information based on registration numbers they gave you to look up your info…. Doesn’t make sense. Customer service is rude and I am out of pocket several more thousand dollars than I had already spent on the move because of their delayed service. SAVE YOURSELF A HEADACHE AND GO WITH SOMONE OTHER THAN ALLIED OR COLMAN!!!! You’ll regret it if you don’t!!!

THE AMOUNT & TYPE OF DAMAGE WAS CRIMINAL. My review is from a move in late 2024 but I'm still finding damage as we unpack more of our belongings. Our salesperson Wes was professional, courteous & actually good to deal with, as was Brittany on the receiving end & our price was competitive. What's crazy is the crew that loaded us in Murrieta, Ca seemed like professionals that cared to do good work as was the crew here in the Carolina's (that delivered to our home) that I believe were subs, but our belongings were in…

Save your money and don't hire them. I had a very disappointing experience with this company’s delivery service. The planning and communication were extremely poor. I paid an additional $250 specifically for the white glove service to deliver my Osaki massage chair, expecting a professional experience that matches the reputation and scale of Osaki brand. I was initially told the delivery would arrive between 4–5 PM, but later received a call saying it would be between 1–3 PM.

It’s very odd that Coleman American Moving has pushed me so hard to write a review, especially after I told them of my problems and gave them time to cure (they failed) but here it is. The move and packing went well, EXCEPT for the cars. Their driver was supposed to pick the cars up for the move from San Diego to Dallas the day before we left. I waited all day for a call and finally tracked the driver down. He said he would arrive somewhere between 6:00 PM and 9:00 PM to pick them up.

I hate doing these things. But what I have zero tolerance for is dishonesty and deception from a business. I met with John and he was quite the businessman. Advocated for all the "things I'll need" to extra insurance coverage which proved to be a farce and robbery of my money. I paid $4000 for a move from San Diego to Texas and there was disconnect between the guy who comes to your house for a consult and the guys who actually pack and load your stuff. Then came delivery day.

Had a $17,000 move cross country where one of my boxes was missing (approx $1,000 value of items) and two pieces of antique furniture were damaged. Mover had only 2 guys to unload (took 5 guys to load when we departed), they unceremoniously dumped boxes in a corner and when the driver asked me to sign the inventory sheet I asked "how do I know it's all here?" He said "it's all here" then offered to put everything back on the truck - so I signed. Sure enough, a box was missing.

Don't trust Coleman's Jeff Posthumus or Eric Payoyo -- liars and cheats. I waited a year to post this in the hopes that either one of them would do the right thing but a year later here we are, so now I'm posting this review. During discussions, Jeff told me that when the movers arrived at my destination if they had to walk up stairs, they would charge me $100.