Craine - n - Sons Moving Service.
Mover in The Villages, Florida
Google rating
4.9
Ratings counted
70
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
1 of the 70 ratings in Google’s published star breakdown for Craine - n - Sons Moving Service. are one or two star.
Against other listings in The Villages
1.3 percentage points lower than the middle of the 10 listings in The Villages we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 68 | 97.1% | |
| 4 star | 1 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.4% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Craine - n - Sons Moving Service. at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Craine - n - Sons Moving Service., counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Craine - n - Sons Moving Service.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Josh, and the employees, some being sons were extremely helpful, and did a wonderful job moving my belongings from The Villages to Delray beach Fl ⛱️. UPDATE:After moving I noticed a picture was missing. I contacted Josh and he made me feel like I was saying they stole the picture! It's been over a week and Josh has done nothing about it, I've contacted him multiple times.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 40%
- Professional and courteous7 · 35%
- Careful with belongings6 · 30%
- Turned up when they said2 · 10%
Counted across the 20 four and five star reviews we have read for Craine - n - Sons Moving Service.. A review can mention more than one thing.
In their own words
We had Craine-n-Sons moving service move our furniture to our new residence. I highly recommend them, they were on time, efficient, friendly, and very careful with our furniture and walls. We also thought their rates were very reasonable. I would definitely use them again in the future and will recommend them to anybody looking for moving services in or near The Villages, FL.
We've now used Craine-N-Sons Moving three (3) times, twice just in the past 3 months. They are efficient, proficient and we can't say enough about how much we appreciate their service and will recommend them to anyone who asks. Our first experience was a move from a park model trailer in an rv park into a home. They came and packed and wrapped our items and were able to move us to our new home all in 1 day (ie, our move from place as small).
Short moves made easy! We needed a professional mover to move our furniture and some of our bigger boxes to our new home. We hired a local family owned moving company from Lady Lake, Craine - N - Sons. Tony and the crew did a fantastic job. They even helped set up two big bedroom sets. Everything went just as they said it would - including the flat $180 hourly charge - 2 hour minimum - and they hit that right on the dot. Super fast and very courteous.
Exceptional experience from the estimate to the final move. Efficient knowledgeable pleasant hard working the entire time Noticed some of our furniture needed to be tightened up and did it on the spot Will be using them again when we move into our new build It's simple really Need movers for a small medium large move? Look no further than craine & sons Well done! Thank you
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers7
- reasonable pricing6
- careful handling of furniture5
- moving heavy items3
- short move2
- flexible timing2
- honest staff2
- short notice2
- cross country move2
- assisted living move2
What the company says about itself
Taken from Craine - n - Sons Moving Service.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…is the company to call . Licensed and insured, we serve clients throughout The Villag”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…in assisted living moves. Trust our over 10 years of experience for your move! Call us to”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Moving Services is proud to be a local, family-owned business comprising the owner and their”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…n Sons Moving Services Call For A Free Estimate! (352) 460-2449 HOME ABOUT US LOCAL MOV”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Services is the company to call . Licensed and insured, we serve clients throughou”Raw text captured from the page, including any surrounding navigation.