Quality Moving Services
Mover in The Villages, Florida
Its address is in Fruitland Park, Florida. It appears here because Google returns it for The Villages.
Google rating
4.8
Ratings counted
245
Are 1 or 2 star
4.5%Around typical
The rating breakdown
11 of the 245 ratings in Google’s published star breakdown for Quality Moving Services are one or two star.
Against other listings in The Villages
1.8 percentage points higher than the middle of the 10 listings in The Villages we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 231 | 94.3% | |
| 4 star | 2 | 0.8% | |
| 3 star | 1 | 0.4% | |
| 2 star | 1 | 0.4% | |
| 1 star | 10 | 4.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Quality Moving Services at 4.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Quality Moving Services, counted by matching the words they used.
- Damage to belongings1 · 33%
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Quality Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I use this moving service And they were 4 hours behind not to mention most of my priceless crystal with broken. My debit card was charged 2 and money was never return.
!Fake review! We've never moved anyone by your last name. If this is a true review please post your receipt which we can guarantee you dont have. If this did happen to you please find the right company that moved you and carry up with them.
This service was moving into my complex. I watched the movers get into a fist fight. Kids look like they're 16 not even old enough to work. Very disruptive service. Do not use.
Good afternoon rory. Unfortunately when you have multiple employees. You can't be everywhere at once as an owner. I can say I did show up immediately. The worker that started the altercation was fired immediately and sent home. I can also … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 50%
- Turned up when they said6 · 30%
- Worked hard and fast4 · 20%
- Careful with belongings1 · 5%
Counted across the 20 four and five star reviews we have read for Quality Moving Services. A review can mention more than one thing.
In their own words
Quality Movers are a great company. I have had a polar opposite experience with a different company in South Florida so was very nervous. But Quality Movers were all friendly and clear on the costs that were the exact cost in the end. From the quick response and ability to schedule in a timely manner with Travis to the move itself with Kyle and Brian. The team was right on time, polite and caring. We had an irregular move and they were accommodating, efficient, and took care of all the belongings.
We are happy to hear that you move with us went so smooth and the crew took great care of you. Thank you for the 5 star review.
Kimble & Austin were our movers & we had a fantastic experience. We swapped furniture from a home near SR42 to south of 466A. The crew wrapped everything on both ends & rearranged some of the heavy furniture we left in each house. Very very pleased with Quality Movers from the initial inquiry to the actual move day. We will definitely hire them again when we make a “3rd” village move.
Thank you for taking the time to give us a 5-star review. We appreciate your support.
Quality Movers lived up to their name from start to finish. My home went into contract, so I called Quality Movers for a quote to move the contents of my home to a storage unit. The representative showed up for his appointment on time and in a company vehicle. We went through the home from room to room and he took a detailed inventory of everything I needed to move. The cost was very fair.
Thank you for the great review. We look forward to working with you again in the future.
I could not have asked for a better moving experience. I am a first time homebuyer and I have been so overwhelmed and stressed about the move. Through the winter weather they navigated and problem solved through chaotic driveways and winter conditions seamlessly. Not only did this team make my move pain free they also made it fun! The team was so funny and kept the morale up and were extremely thorough.
Thank you so much for the amazing feedback! Truly means alot knowing our team is upholding our high standards
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff20
- professional crew18
- large trucks17
- reasonable pricing9
- furniture moving6
- family owned5
- short notice availability4
- long distance move3
- fast movers3
- strong movers2
What the company says about itself
Taken from Quality Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“4.8 Rating 5.0 Rating 5.0 Rating A+ Rating 51 Reviews 4.4 Rating Read More Reviews”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Contact Phone (352) 430-7393 Get a Free Estimate Services Gallery Areas We Serve Get a F”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“FL 34731 Get Directions Hours Open 24/7 Phone (352) 430-7393 Facebook Profile G”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…itself on being fully licensed and insured, ensuring a seamless and worry-free exp”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…company prides itself on being fully licensed and insured, ensuring a seamless and wo”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…approach to facilitate your move. Our family-owned and operated company prides itself on b”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Moving Services, LLC, you're guaranteed enough helping hands to pack and unpack”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory