Dan the Moving Man
Mover in Onalaska, Wisconsin
Google rating
4.9
Ratings counted
93
Are 1 or 2 star
3.2%Around typical
The rating breakdown
3 of the 93 ratings in Google’s published star breakdown for Dan the Moving Man are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 90 | 96.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dan the Moving Man at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dan the Moving Man, counted by matching the words they used.
- Crew conduct2 · 67%
- Price rose after the quote1 · 33%
- Damage to belongings1 · 33%
Counted across the 3 one and two star reviews we have read for Dan the Moving Man. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Tyler is extremely unprofessional. The company overcharged someone by several hundred dollars. When she asked for a refund, he swore at her and called her names. He gave a partial refund after battling her for a week and a half. She has proof of what the total cost should have been in the form of communication with employees. Now, he is being deceitful and saying that he gave her a refund, despite it being only a partial one.
This was my second time hiring this moving company. My first experience went smoothly, and I had no issues paying my invoice or working with the company. Unfortunately, this experience was very different. I had concerns about the final billing compared to my understanding of the estimate and how the hourly charges were explained. I also had damaged items from the move that I wanted addressed.
Update: Tyler is now threatening to come to my house. These are two direct quotes from texts he sent me at 7:12pm, and then 7:19pm (screenshot attached). Text 1: "If you don’t understand the refund part. I am more than able to come to your …
Hi Kate, we have discussed this several times that you received your refund. Also if you look at your profile, you always seem to leave mostly negative comments on companies. At some point, you need to realize maybe it’s you, not the companies you work with.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 80%
- Worked hard and fast5 · 33%
- Careful with belongings2 · 13%
- Kept in touch2 · 13%
Counted across the 15 four and five star reviews we have read for Dan the Moving Man. A review can mention more than one thing.
In their own words
The guys showed up about 20 minutes before our time slot but called first to make sure it was okay. Great communication and both guys were professional and friendly. They set up our furniture and double checked that all the packing was removed and no trash or wrapping was left behind.
Sam and his partner were incredibly efficient! They had everything set up and ready to go in about 10 minutes. They were both very friendly and took the time to ask how I wanted everything arranged before setting it up. I really appreciated their professionalism and attention to detail on an incredibly hot day!
Very professional and friendly. They handled my furniture carefully and placed it exactly in the place we discussed. A cord was missing. They contacted the store and I did get one the next they. Then, I received a text from them, following up asking if everything was ok. I would definitely contact Dan The Moving Man in the future.
They did a fabulous job and were very accommodating. I was driving from Madison to accept the mattress delivery and was going to be a little late for the delivery time. Your employees accommodated and did another furniture drop off first. We were so thankful.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff19
- furniture setup8
- courteous staff7
- quick movers3
- cleanliness3
- floor protection2
- old bed removal2
- moving mattress2
- promptness2
- careful handling of furniture2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- facebook.comsocial
- chamberofcommerce.comdirectory