DC Moore and Son
Moving and storage service in Sanford, Florida
Google rating
4.7
Ratings counted
79
Are 1 or 2 star
6.3%Above typical
The rating breakdown
5 of the 79 ratings in Google’s published star breakdown for DC Moore and Son are one or two star.
Against other listings in Sanford
3.7 percentage points higher than the middle of the 13 listings in Sanford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 72 | 91.1% | |
| 4 star | 1 | 1.3% | |
| 3 star | 1 | 1.3% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 6.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is DC Moore and Son at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for DC Moore and Son, counted by matching the words they used.
- Crew conduct2 · 40%
- Items missing or never delivered1 · 20%
Counted across the 5 one and two star reviews we have read for DC Moore and Son. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Let me just say this company moved everything from our tiny apartment and did not break a thing. They also set up the furniture at the new place. This was August 2019 moving from upsala rd to Vineland place. My issue and warning to all is know what you own! We are missing a large 3D piece of art that is bronze, of a tree. The tree symbolized growth and strength for our family.
Was blatantly disrespected by a young truck driver for this company. Remained parked in front of my driveway while delivering something next door to my house. I would never use y'all's company in my life.
Wish there was an option for zero stars I do not know how this company has good reviews at all!! Maybe for moving just pianos, but we used them for a long distance move. Worst experience ever!! Terrible customer service, pictures show them wrapping items, which was not done at all,( the only items not damaged in some way were the items i personally wrapped up) The truck as to small they brought, (mind you a rep came out to determine need) the second truck took a month to get, multiple items were missing or…
I posted a Facebook post stating I needed help moving and Someone recommend them so I decided ok let me message and get more Information on this company. I message and they replied NO to providing me more information to my move. No …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 44%
- Price matched the quote2 · 13%
- Turned up when they said1 · 6%
- Careful with belongings1 · 6%
- Worked hard and fast1 · 6%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for DC Moore and Son. A review can mention more than one thing.
In their own words
they are professional and knowledgeable movers, with reasonable price. Call them if you need prompt estimation.
Thanks Jun. Very much appreciated.
The 2 movers, Kyle and partner were so efficient and worked hard non stop to load and unload our stuff. They knew what to do and wasted no time. They were respectful and the price is very reasonable. Would use and recommend DC Moore for all your moving needs.
If I could give more than 5 stars I would! They moved 2 grand pianos for us. They were incredibly careful and took their time to position the pianos just how we wanted them. Highly recommend!
Highly recommend! Great pricing!! Very professional and competent movers! Great communication!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling9
- piano moving7
- professional movers7
- polite movers5
- competent staff5
- attention to detail3
- easy to work with3
- piano transport3
- long distance move2
- early call2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews