Devon Self Storage Rowlett, Texas
Self-storage facility in Rowlett, Texas
Google rating
5.0
Ratings counted
327
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
3 of the 327 ratings in Google’s published star breakdown for Devon Self Storage Rowlett, Texas are one or two star.
Against other listings in Rowlett
0.8 percentage points lower than the middle of the 7 listings in Rowlett we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 320 | 97.9% | |
| 4 star | 4 | 1.2% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.3% | |
| 1 star | 2 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Devon Self Storage Rowlett, Texas at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 32%
- Kept in touch1 · 5%
Counted across the 22 four and five star reviews we have read for Devon Self Storage Rowlett, Texas. A review can mention more than one thing.
In their own words
They were friendly down to earth while maintaining professionalism. We had a little glitch with the first entry gate code but eventually they were able to solve that before we left. Devon Self Storage is a really clean as well maintained facility. I would recommend this facility for anyone who has a need for storage.
Deena, we truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
We've had this storage unit a long time. It's switched companies about 3 times now. Thus far, Devon has been the best owners. The ladies in the office are nice and always willing to help you out best they can. Tasha is a saint. So sweet and always there to help. Only reason it's 4 stars and not 5, is because the prices are going up what seems like every 3 months. Our 10x10 was 55 when we first got it. Now we are paying 97 a month. But thats kind of hard to avoid with the times we are in now.
Hi ;););). Thank you for taking the time to provide your feedback. We would love to hear further details about your experience with us. Please call us at 888-55-DEVON or email us at [email removed] Thank you for your business!
I'd like to share with you folks my experience with Devon storage in Rowlett Tx. I was using U-Haul storage in North Dallas for about 4 years. The monthly rent went up about every 3 months. I found Devon when looking for a storage closer to …
Thank you for your wonderful 5-star review! We’re delighted to know you’re pleased with our service and facilities. Your feedback inspires us to keep doing our best. Thanks for being a valued part of the Devon Self Storage community!
Trey V. has been absolutely wonderful throughout my experience! He communicates clearly, listens to his customer, and explains answers to questions in detail. I definitely appreciate you, Trey!
Thank you for your gracious words! Providing exceptional customer service is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff27
- informative staff6
- welcoming atmosphere5
- discounts4
- effective staff3
- honest staff2
- monthly rent2
- online storage unit2
- gate access2
- thoroughness2
What the company says about itself
Taken from Devon Self Storage Rowlett, Texas’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Moving supplies for purchase on-site 24/7 Video Surveillance Online bill payments”Raw text captured from the page, including any surrounding navigation.