Lakeside Storage
Self-storage facility in Rowlett, Texas
Google rating
4.9
Ratings counted
109
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
2 of the 109 ratings in Google’s published star breakdown for Lakeside Storage are one or two star.
Against other listings in Rowlett
About the same as the middle of the 7 listings in Rowlett we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 103 | 94.5% | |
| 4 star | 3 | 2.8% | |
| 3 star | 1 | 0.9% | |
| 2 star | 1 | 0.9% | |
| 1 star | 1 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lakeside Storage at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lakeside Storage, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Lakeside Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I live on the road that this place was built. It's a gravel road outside the city limits. They tore the road up so badly and didn't bother to fix it. She's too busy smoking cigarettes and prancing around in skimpy clothes..so unprofessional. Everyone on the road hates that place and the damage they did to the road
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 32%
- Worked hard and fast1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Lakeside Storage. A review can mention more than one thing.
In their own words
Brandon was very professional and getting a storage unit with an absolute breeze. No complications, quick, helpful and I appreciate the great service! BEST STORAGE IN THE AREA! Thank you Brandon
Great location, great prices, secure and the manager Brandon was super communicative setting up a covered rv spot for us. He helped us get it backed in for safe storage. This place is clean and close to the lake.
Great facility with a variety of units and has been able to accomadate all of my business and personal storage needs. Clean, safe, and secure. The manager, Brandon, always provides great friendly customer service, addressing any and all questions or concerns in a timely manner, more often than not he has already identified any problems and working on a solution. Often he acts a concierge copnnecting me with a variety of other businesses, definitely knows the commnunity.
Brandon went above and beyond to ensure we had what we needed for our move, that the truck was present and all requested equipment. He drove all over town to ensure this. Uhaul can be a toss up as a rental but Brandon ensured that the rental was reliable and all worked out because of his involvement. I highly recommend working with this business!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- accommodating staff10
- safe storage7
- truck rental6
- storage unit rental5
- quick response4
- unit size3
- easy to access3
- clean storage2
- trailer2
- nice units2
What the company says about itself
Taken from Lakeside Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…us, you’ll have access to your unit 24 hours a day, 7 days a week. Visit your belongings o”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial