DO Delivery Services
Google rating
4.9
Ratings counted
140
Are 1 or 2 star
2.1%Around typical
The rating breakdown
3 of the 140 ratings in Google’s published star breakdown for DO Delivery Services are one or two star.
Against other listings in Davenport
2.1 percentage points lower than the middle of the 16 listings in Davenport we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 134 | 95.7% | |
| 4 star | 3 | 2.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is DO Delivery Services at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for DO Delivery Services, counted by matching the words they used.
- Damage to belongings1 · 33%
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for DO Delivery Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I recently moved into a new home & received his contact from a friend. I hired him to bring a extremely heavy couch set upstairs. He did that but also scratched & dented the walls while moving them. In addition, I hired him to install many ceiling fans. A few days later most of the fans started wobbling, shaking & making noises. The main fan in living room turns on by itself. I realize during these COVID times can be difficult but I was told my invoice would be emailed & text to me.
Worst company I have ever worked with. From start to finish, no calls, don’t show up, 36 hours for furniture 10 minutes from my house. Charged extra saying the bank did that. Just read his reply. He texted me after he ghosted me for 12 hours that I was patient and understanding. Then ghosted me for another 12 hours.
It was a pleasure to have helped him too bad doesn’t value the work done in a city where traffic is more complicated every day and more in holidays season. … More
Keep scrolling when it comes to this company. Lied on an invoice. Refused to complete a job despite having been paid in full. The fact that I had to call the police should tell you everything you have to know about how horrible this experience was. Even impacting our contractual obligations regarding leaving on time and now we are forced to engage another moving company when the job COULD have been completed accurately and successfully the first time had we gone with someone else. Reporting this business.
After reviewing our records in detail, we can affirm that the service was executed in accordance with the terms and conditions previously agreed between both parties, without unjustified abandonment of work. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 37%
- Professional and courteous6 · 32%
- Turned up when they said5 · 26%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for DO Delivery Services. A review can mention more than one thing.
In their own words
Daniel came to set up my bed base, 2 nightstands, and 2 dressers all within 30 mins!!! Gave me a very good price and was very efficient and professional the entire encounter. Will definitely use again/refer his services.
Thank you for the opportunity
Crew was efficient and on time. Some of the furniture required a partial disassembly to fit through interior doors. Team was prepared for that, quickly adjusted item, and placed the furniture as desired, reassembled. I would definitely use them again!
Thank you for the opportunity
Daniel came to my house today We sincerely appreciate your dedication to ensuring a positive experience. Your willingness to return and confirm everything was in order did not go unnoticed. Such attentiveness is truly commendable. Thank you for your exceptional service and for going the extra mile. We are grateful for your commitment to customer satisfaction.
Thank you for the opportunity
Daniel and his partner was phenomenal they took their time to make sure everything was properly hooked up, and I just love my New couch. He even took the time to come back when I thought something was wrong, turns out It was perfectly fine!
Thank you for the opportunity
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing12
- responsiveness5
- efficient crew3
- handyman job3
- no damage3
- ceiling fan installation3
- recliner2
- quick setup2
- careful with furniture2
- proficient team2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- merchantcircle.comdirectory
- facebook.comsocial
- nextdoor.comsocial